About Raphael
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- AIRBNBCommunity ConnectorAugust 2024 - Today (1 year and 10 months)Paris, FranceAs part of the Airbnb Experiences team, responsible for strengthening and expanding the Experiences and Services Host Community in Paris.• Recruited, onboarded, and coached over 60 new Experience Hosts, helping them launch and optimize their listings.• Organized in-person and online community events to foster connection, peer learning, and local Host support.• Served as the primary liaison between hosts and Airbnb, gathering feedback on policies and product updates.• Onboarded French Bastards, Petanque Ruben and Crazy Horse and managed all the requests from Airbnb SF to the hosts for special requests (Instagram sponsored content, events, advertising, being included in the M13 campaign…)• Advised hosts on experience creation, storytelling, pricing, and marketing strategies to improve visibility and ratings.• Designed and implemented communication and engagement strategies aligned with global community goals.• Collaborated cross-functionally with Market and Community teams to enhance regional engagement and test new initiatives.• Acted as an advocate for the Paris community, regularly reporting insights, trends, and engagement metrics to the central team.• Got familiar to OKTA SUITE (Salesforce, Google suite and other tools)
- LEDGERProduct Development ConsultantOctober 2022 - February 2023 (4 months)Paris, France• Supported product development teams on UX feedback and community insights for crypto users.• Collaborated with marketing to engage the crypto and NFT user base through educational initiatives.• Conducted community testing and collected data to inform design improvements.
- FlaminemKYC Officer - VP of SalesJanuary 2021 - Today (5 years and 5 months)Paris, FranceFLAMINEM is a RegTech specializing in KYC digitalization. This software vendor offers a powerful and functional SAAS platform. It is currently in production at several Private Equity and AM firms, including Bpifrance, with over 2000 daily users in France and Luxembourg. Our tool manages the entire KYC workflow with the following features:• AML Scoring• Stakeholder Graph• External web portal for document submission• Collection, verification, and storage of individual and corporate documents• E-reputation screening via Dow Jones and Refinitiv• Traceability and audit trail• Risk monitoring according to a configurable client model• Validation workflow• Cloud-based tool and APIs, associated SLAs
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Education
- M1 MMD Applied Mathematics, Applied Mathematics to FinanceUniversité Paris Dauphine2011M1 MMD MATHEMATIQUE APPLIQUEES, MATHEMATIQUES APPLIQUEES A LA FINANCE
- M2 Financial and Banking Techniques, Financial and Banking TechniquesUniversité Panthéon Assas (Paris II)2012M2 Techniques Financieres Bancaires, Techniques Financieres Bancaires
Certifications
- AMFAMF2012