Rafa Barajas Blanco

I am an IT technician specialized in Level 2 remote support and complex incident resolution in Windows environments.

I regularly work with advanced system diagnostics, boot issues, performance, network configuration, and user support in corporate environments.

I can help you with:

• Resolution of critical Windows errors (installation, drivers, services, boot)

• Hardware diagnostics (RAM, SSD, performance)

• Network configuration and troubleshooting (IP, DNS, basic VLANs)

• Microsoft 365 support and new equipment configuration

• Workstation migrations and setup

• VPN and remote connectivity issues

My approach is practical and oriented towards minimizing downtime.

I work with method, clear communication, and documentation of applied solutions.

Available for occasional hourly support or recurring collaboration for SMEs and professionals.