Philippe Dupuis

Assisting scale-up and SME leaders in acceleration on structuring their operations: diagnosis of critical flows (Q2C, S2P), identification of breaking points at inter-departmental interfaces, governance framing.

EV Charging scale-up 150+ employees that raised €280M, undergoing internal reorganization to prepare for European deployment (FR, ES, IT, BE) — Member of the Management Committee, Reporting to Group COO – recruited to map meta-processes, clarify multi-country RACI governance, and tool performance management before scaling.

Organizational Infrastructure Audit: Systemic mapping of the E2E meta-process (from commercial signature to EV charging installation) to identify load breaks and information silos.

Scalability Model Design: Complete redefinition of structuring components and operational standards (SOPs) to transform complex deployment into a repeatable industrial standard.

Performance Engineering: Design of a master plan aimed at synchronizing Sales / Design Office / Works interfaces to streamline handovers.

Result: Delivery of an immediate action plan for real-time project management, ensuring control of the Cost / Deadline / Quality triangle to secure the profitability of the scale-up.

Member of the Management Committee | Reporting to Group Supply Chain Director (COMEX) | 50+ employees | €15M raised - Scale-up in build-up phase: creation and management of a 4PL Control Tower for E2E orchestration of operational flows for major clients (fleets and manufacturers) | Management: 10 employees (CSMs and Operations Managers) | €3M turnover | €12M GMV Convergence of Commerce, Ops, Supply, QHSE, Finance, Tech, and HR: S&OP governance and unified processes in a no-code Quote-to-Cash (Q2C) ERP: pre-sales flow → ops → cash collection | invoicing time -95% (45 days→2 days) | Sales Admin function eliminated | OTIF > 98% Source-to-Pay (S2P): network of 400+ field service providers | cost/time/quality | AE self-billing | satisfaction > 98% Data-to-Insight: 95% of reporting automated | real-time traceability Result: industrialization of a complex intermediation model transforming fragmented flows (transport, hauling, logistics operations, bodywork/mechanics, and value-added services on hubs or mobile units) into a scalable E2E solution.