About Pauline
French
Native or bilingual
English
Fluent
Spanish
Fluent
Catalan
Basic
Experience
- CDD « La Maison du BonbonManagementRETAIL (SMALL BUSINESS)January 2017 - January 2025 (8 years)Argelès-sur-Mer, FranceCustomer receptionNeeds assessmentStockingInventory managementSetup and tidyingSales, cash register management, revenue increaseThis is a family-run seasonal business dating back to 2004. I am particularly resilient to tourist crowds and the stress they can cause. I handle orders, inventory, and accounts.
- Air Mayotte Voyage - Agence IssoufaliActivityTRAVEL AND TOURISMOctober 2023 - Today (2 years and 8 months)Mamoudzou, MayotteGather and analyze information on partner servicesDesign a website and create content for social media Determine the programming of the tourism productNegotiate international contracts with foreign partnersSelect suppliers, subcontractors, service providersWebsite construction using WIX toolCommunication Team Manager
- La betteraveBar Manager, BartenderRESTAURANTS AND FOOD SERVICEFebruary 2023 - June 2023 (4 months)Calais, FranceManagement of a nightlife establishmentAccountingConflict resolutionCustomer receptionServiceCashieringSetupCleaningTidyingOrders, Stock, and InventoryI managed this bar alone, with a maximum capacity of 150 people (indoor and outdoor combined).
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Education
- BTS TourismSophie Berthelot Calais2023BTS Tourisme
- Bachelor of Performing ArtsBordeaux Montaigne2020Licence Arts du spectacle