You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Patricia M.PM

Patricia M.

Enterprise Transformation & Integration Director

€650/day
Madrid, ES
15+ years

Average response time: 1 hour

About Patricia

Enterprise Transformation & Integration Director with 20+ years of experience leading large-scale, cross-border transformation, post-merger integrations, and operating model redesign across complex multinational environments.

I partner with executive leadership to translate strategic ambition into structured execution, establishing governance, driving value realisation, and delivering measurable business outcomes across financial services, healthcare, retail, real estate, and MedTech sectors.

I have led €1bn+ enterprise integrations, multi-country operating model transformations across 10+ markets, and high-impact value creation programmes affecting thousands of employees.

My expertise includes:
• Post-Merger Integration (PMI) & Integration Management Offices (IMO)
• Enterprise transformation & value realisation
• Operating model & governance design
• Executive alignment & stakeholder orchestration
• Programme portfolio leadership
• Business readiness & adoption at scale

I am typically engaged on complex, high-visibility initiatives requiring senior stakeholder alignment, disciplined governance, and end-to-end ownership, from strategic roadmap definition through execution and value capture.

I operate comfortably at C-suite and Board level and bring clarity, structure, and delivery discipline to enterprise-wide transformation agendas.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Madrid (up to 20km), San Sebastián (up to 20km), Bilbao (up to 50km), Málaga (up to 50km)

Experience

  • Nido living
    Business Integration & Transformation Director
    REAL ESTATE
    January 2025 - Today (1 year and 5 months)
    Madrid, Spain
    Led a €1.2bn enterprise-wide post-acquisition integration across multiple European markets, reporting directly to the CIO. Accountable for defining and executing the integration strategy, governance structure, and value realisation roadmap.

    Established the Integration Management Office (IMO), aligning Finance, HR, Commercial, Operations, and IT under a unified operating model. Standardised systems, KPIs, and executive reporting to enable scalable growth and future acquisition readiness.

    Acted as senior orchestration lead between executive committee and regional leadership, ensuring disciplined execution, risk mitigation, and synergy delivery.
    Post-Merger Integration Executive Stakeholder Management
  • BOSTON SCIENTIFIC CORPORATION
    Global Transformation Program Director
    January 2024 - August 2024 (7 months)
    Madrid, Spain
    Directed cross-regional transformation initiatives within a regulated MedTech environment, including the commercial launch of a new medical device across EMEA and the integration of acquired product lines.

    Established programme governance, executive reporting frameworks, and risk management structures to ensure regulatory readiness and delivery coherence across countries.

    Operated at senior leadership level to align commercial, regulatory, supply chain, and operations functions under a unified transformation roadmap.
    Executive Stakeholder Management Change Management & Transformation Post-Merger Integration
  • IKEA
    Global Transformation Program Lead (Customer Experience)
    RETAIL (SMALL BUSINESS)
    September 2021 - December 2023 (2 years and 3 months)
    Led a multi-country operating model transformation across 8–10 international markets, redesigning customer operations and embedding digitally enabled service models.

    Defined and deployed a harmonised service operating model, transitioning traditional support centres into scalable, remote customer engagement platforms. Delivered an 18% improvement in customer satisfaction through journey optimisation and structural redesign.

    Introduced agile delivery principles to accelerate execution and improve cross-functional collaboration at scale.
    Customer Experience Agile Project Management Change Management & Transformation

Recommendations

Be the first to recommend Patricia

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Master of Business
    IE Business School
    Masters MBA
  • Bachelor of Pharmacy
    University of Navarra
    Bachelors | Pharmacy

Certifications

  • SIx Sigma Green Belt
    Juran Institute
    2005
  • Proficiency in English
    Universidad de Cambridge
    1995

Skill set

Categories