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Pamela V.PV

Pamela V.

Commercial Operations & Hubspot CRM - EU & LATAM

€467/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pamela

As an international trade professional, I assist companies in structuring their commercial operations, improving their performance visibility, and leveraging their data to facilitate decision-making.

Throughout my experiences, I have developed expertise at the intersection of business development, operational coordination, CRM, and performance analysis. I work on topics such as KPI monitoring, reporting creation, sales pipeline structuring, process optimization, and data quality improvement.

I wish to work primarily with SaaS companies, growth agencies, digital players, hospitality, and service providers who want to better understand their business, streamline their operations, and strengthen the alignment between their business objectives and their daily actions.

Accustomed to international environments, I combine a strong business sense with a structured and analytical approach. I particularly appreciate assignments that require data analysis, identification of improvement opportunities, performance tracking, and the transformation of operational information into concrete recommendations.

I can work on projects related to CRM (HubSpot, Zoho CRM), dashboard and reporting creation, KPI analysis, support for sales and Customer Success teams, database structuring, process documentation, and cross-functional project coordination.

My goal is to help companies gain visibility, efficiency, and control through better organization of their data, processes, and operations.
  • Spanish

    Native or bilingual

  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Aboiron & Associates
    B2B Business Developer
    CONSULTING AND AUDITS
    April 2024 - September 2024 (5 months)
    Paris, France
    Missions:
    • Prospecting and acquiring new clients in several international markets
    • Presenting services, commercial negotiation, and closing deals
    • Managing and monitoring a client portfolio via CRM
    • Structuring, qualifying, and segmenting an international lead base
    • Monitoring commercial activities and updating client data to improve sales pipeline visibility
    • Analyzing development opportunities in different international markets

    Key results:
    • +60% increase in client portfolio in 4 months
    • 3 sales closed in new international markets
    • Creation and qualification of a base of +1,500 contacts
    International Business Development CRM Commercial Data Analysis Sales Pipeline Management Lead Qualification and Segmentation
  • Camachem, Camal Group
    Sales Development Representative (Internship)
    CHEMICAL
    May 2023 - September 2023 (4 months)
    London, UK
    • B2B prospecting and business development in European, Asian, and Latin American markets
    • Lead qualification and sales pipeline management via Zoho CRM
    • Monitoring and analysis of commercial performance indicators (KPIs)
    • Development of weekly reports on commercial activity and prospecting performance
    • Coordination between sales and marketing teams to improve opportunity tracking and results visibility
    • Contribution to CRM process optimization and commercial data structuring
    • Development and monitoring of international commercial partnerships

    Key results:
    • Contribution to 15 sales in international markets
    • CRM optimization reducing prospecting time by 30%
    • Improved tracking of commercial opportunities through better data structuring and reporting
    CRM Management Revenue Operations Reporting & Analysis International Business Development Sales Operations
  • Bateaux Mouches
    B2B & B2C Commercial Advisor
    TRAVEL AND TOURISM
    January 2023 - January 2026 (3 years)
    Paris, France
    Missions:
    • Sale of B2C and B2B dinner-cruise services (phone & email)
    • Quote writing, negotiation, closing, and client follow-up
    • Management of national and international clients
    • Customer loyalty and development
    • Monitoring and analysis of commercial performance indicators (KPIs)
    • Development of reports on the performance of sales teams, direct sales channels, and reseller partners
    • Analysis of sales distribution and contribution to identifying levers for improving commercial performance and operational visibility

    Key results:
    • Approximately +500 sales/bookings closed during the period
    • Processing and follow-up of approximately 40 client files per week
    • Measurable improvement in customer satisfaction
    Reporting Customer Service Business Analysis Commercial Operations Sales Operations

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Education

  • Bachelor's degree in International Business
    AEI Business School - Université Paris-Est Créteil
    2023
    Principaux enseignements : Analyse de marché et veille concurrentielle Développement commercial international Marketing stratégique et opérationnel Gestion de projet Négociation internationale Management interculturel Gestion des opérations et de la chaîne logistique Analyse financière appliquée à l'entreprise Compétences développées : Analyse de marché, développement commercial, coordination de projets, gestion de la performance et collaboration dans des environnements internationaux.
  • Master's degree in International Business
    AEI Business School, Université Paris-Est Créteil
    2025
    Principaux enseignements : Management stratégique Développement international et expansion de marchés Pilotage de la performance Gestion de projets internationaux Analyse des processus et amélioration continue Management du changement Analyse des risques et planification stratégique Gouvernance et organisation des entreprises Compétences développées : Analyse stratégique, prise de décision, coordination opérationnelle, gestion de la performance, structuration de projets et accompagnement de la croissance dans des environnements internationaux.

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