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Otmane HalouiOH

Otmane Haloui

Supermalter

Certified System Architect - Salesforce Developer

€800/day
31 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Otmane

With over 10 years of experience as an Architect, Salesforce Tech Lead, and Senior Developer, I bring deep expertise in CRM solutions, technical consulting, and project management. Certified in Salesforce System Architecture, Development Lifecycle, Identity & Access Management, as well as Integration Architect and Platform Developer I, I have demonstrated my ability to lead the implementation of high-impact Salesforce projects for prestigious clients such as Dior, ENGIE, Axa Assurance, and Schneider Electric.

As a Senior Developer and Architect, I am particularly qualified for the end-to-end design of Salesforce solutions, including their implementation, deployment, testing, maintenance, and iteration with clients.

With a perfect command of APEX, Lightning components, REST/SOAP web services, and Visualforce, I combine strong technical expertise with the ability to analyze client needs, develop innovative solutions, and effectively manage cross-functional teams to ensure project success.
  • English

    Fluent

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Christian DIOR
    Salesforce Service Cloud Architect
    LUXURY GOODS
    April 2023 - Today (3 years and 2 months)
    Paris, France
    Development and implementation of a complete customer service solution using Salesforce Service Cloud for Christian Dior. This project aimed to improve customer support by integrating advanced case management, personalized service, and streamlined communication channels, thereby enhancing the overall customer experience and operational efficiency for the luxury brand.

    - Architect the Salesforce Service Cloud solution
    - Lead configuration and integration
    - Guide and support development teams
    - Ensure system performance and scalability
    Salesforce Service Cloud IS Architecture Apex REST Big Data Omnichannel Scalability Agile Methodology (SAFe)
  • ENGIE - Certinergy
    Salesforce Technical Lead – Expert Developer
    ENERGY AND UTILITIES
    September 2019 - Today (6 years and 9 months)
    Paris, France
    Project description: Consulting and technical expertise mission for the implementation and continuous improvement of a business-oriented CRM, in conjunction with the Energy Savings Certificates (CEE) scheme.

    - Technical consistency
    - Client needs analysis
    - Workload estimation
    - Development of features (Apex, Trigger, Queuable Jobs, Lightning Components, WebService, Sales & Service Cloud, Community, etc.)
    - Implementation of SOA architecture
    - Migration to Salesforce Lightning
    Salesforce Apex Lightning Component Webservice SOAP REST Technical Specifications Support Configuration
  • AKTO
    Lightning Community Tech Lead - Senior Developer
    PUBLIC SECTOR
    January 2018 - June 2019 (1 year and 5 months)
    Paris, France
    Design and implementation of a Salesforce Community solution, created from scratch, for B2B and B2C needs. The application meets the requirements of professional training organizations for the intuitive creation and publication of training offers. The solution is described as the "Airbnb of professional training" in France.

    - Responsible for end-to-end Salesforce Community architectural decisions
    - Technical solution design: development of application maps, data models, Lightning components, etc.
    - Solution development
    - Deployment and post-production support
    Apex Community Cloud JavaScript Lightning Web Component Salesforce Lightning

Reviews

5.0

Out of 8 ratings

B

Benjamin

NUMERIDENT

Reviewed on 2/15/2023

Otmane was attentive and very responsive during the mission. We will continue to use his services. I recommend him!
J

Jp

EPICTURA

Reviewed on 4/1/2021

Otmane excels in his field; our expectations for the Apex mission have been met, and we can now move forward with our tasks with confidence.

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Education

  • Information Systems Engineer
    ENSIMAG - INP Grenoble
    2014

Certifications

  • Salesforce System Architect
    Salesforce
    2024
    IS Architecture Salesforce
  • Salesforce Certified Development Lifecycle and Deployment Architect
    Salesforce
    2024

Skill set

Categories