Freelancer profile translated to English.

Description

Administrative manager specializing in the social sector, I leverage my experience within organizations such as URSSAF (Union for the collection of social security and family allowance contributions) and CCAS (Communal social action center). Rigorous and organized, I master the processing and monitoring of administrative files in compliance with procedures and regulations. Thanks to my BTS SP3S training and my field experience, I have developed real ease in analyzing situations and managing complex files. Autonomous and responsive, I am committed to ensuring reliable, fast, and quality processing of the tasks entrusted to me.

Languages

French
Native or bilingual
Turkish
Native or bilingual

Workplace preferences

Can work on-site

Marseille (up to 40km), Aix-en-Provence (up to 20km)

Union de recouvrement des cotisations de sécurité sociale et d’allocations familiale
Administrative Manager
PUBLIC SECTOR
August 2024 - July 2025 (11 months)
Marseille, France
Analyze and manage social aid requests from contributors, members, or partners. Conduct economic situation diagnostics. Inform, advise, and support contributors, members, or partners on legislation, their file status, and their rights and obligations. Enter data into a dedicated application. Process social aid requests. Monitor the implementation of decisions made by committee members.
centre communal d'action social
Administrative Referent for Reception
PUBLIC SECTOR
February 2023 - September 2023 (7 months)
Marseille, France
Welcome and support seniors and individuals in precarious situations to address their social needs (legal and optional aid). Reception, information, and guidance for the public (in-person and telephone reception). Compilation of files for legal and optional aid applications. Management of the domicile election system: activity monitoring, mail distribution, dashboard maintenance. Qualification and processing of social requests and/or referral to internal and/or partner workers.
Centre Communal d'Action Social
Administrative Assistant
PUBLIC SECTOR
March 2020 - May 2020 (2 months)
Aubagne, France
Welcome beneficiaries, families, and guardians in person and by phone. Assess users' needs at home: evaluate the situation and adapt interventions. Develop, monitor, and evaluate personalized aid plans. Create and update mission sheets, plans, and manage the communication log. Conduct occasional home visits: annual, post-hospitalization, worsening conditions, sensitive situations, quality control... Manage user home keys.
In-person and telephone reception