About Nuno
I help teams ship AI features that actually work in production. I build chatbots and AI assistants, prompting workflows, and RAG (Retrieval-Augmented Generation) systems connected to real knowledge sources, supported by solid data pipelines and cloud delivery.
Typical deliverables:
- Chatbots / AI assistants for customer support and internal knowledge (prompt design, structured outputs, basic guardrails)
- RAG/LLM prototypes connected to real sources (documents, wikis, SQL/PostgreSQL) with evaluation, logging and monitoring
- AI-ready data foundations: SQL modelling, ETL/ELT pipelines, data quality checks and pragmatic automation
- Integration & packaging: GCP/Azure/AWS, REST APIs, Docker/Compose, managed databases, and clean handover documentation
Tooling I’m comfortable with includes LangChain/LlamaIndex-style RAG patterns and agent workflows (including multi-agent setups and frameworks).
How I work: short discovery → measurable acceptance criteria → build → hardening (reliability, cost-awareness, governance) → documentation + handover so your team can run and evolve it.
Based in Lisbon, available for remote projects in EU time zones and hybrid in Lisbon. Languages: Portuguese & English.
Portuguese
Native or bilingual
English
Conversational
Can work on-site
Lisbon (up to 50km)
Experience
- INOVCORPAI SOLUTIONS ARCHITECTTECHSeptember 2025 - Today (9 months)Lisbon, Portugal• • Designing and maintaining E2E architecture from ingestion to observability, covering data pipelines, orchestration, and infrastructure automation.• • Developing and validating multi-stage retrieval (BM25 + dense + rerank) achieving >95% citation accuracy, measured with RAGAS harnesses and Langfuse traces.• • Delivering LLM orchestration with caching, rate limiting, and FinOps tracking.• • Delivering enablement assets (runbooks, ADRs, DPIA summaries, FinOps baseline) for repeatable adoption.• • Implementing zero-trust perimeter access and privacy-by-design ingestion.• • Contributing to cross-domain solution design (data, AI compliance, automation) aligning guardrails and risk controls with GDPR Art. 25 and AI Act readiness.
- IEFPIT SYSTEMS & NETWORK MANAGEMENTTECHNovember 2024 - December 2025 (1 year and 1 month)Lisbon, PortugalCET Level 5 (EQF 5) programme in IT Systems & Network Management focused on operational delivery: network design and security (routing/switching, VLAN segmentation, DHCP, access control), Windows Server and Linux administration, and systematic hardening and troubleshooting. Complemented by cloud infrastructure (Azure/AWS/GCP/DigitalOcean), Docker/Compose for service packaging, and automation via Python/PowerShell. Current projects explore practical AI integration for ops workflows (e.g., assisted diagnostics, documentation and multi-model experimentation) with attention to cost and governance.
- VODAFONE BUSINESSENTERPRISE SALES EXECUTIVETELECOMMUNICATIONSNovember 2020 - October 2024 (3 years and 11 months)Lisbon, PortugalLed consultative engagements for IT infrastructure, cloud & IoT solutions. Collaborated directly with engineering teams on integration optimization and solution architecture. Technical value: Deep exposure to enterprise AI/automation requirements, building foundation for current hands-on development work.
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Education
- CET (EQF Level 5)IEFP2025CET (EQF Level 5)
- Academic credential2025Academic credential
Certifications
- Develop computer vision solutions in AzureMicrosoft2025
- Business Analysis: Essential Tools and TechniquesProject Management Institute2024