Description

Senior Infrastructure & Batch Operations Specialist with over 15 years of experience in Mainframe and Midrange environments, ensuring continuity of critical services in banking and regulated sectors. Proven expertise in incident management, batch ecosystem optimization, and strict SLA compliance, with a strong track record in resilience and continuous improvement.

I bring a hands-on approach, strong root cause analysis (RCA) capabilities, and experience with modern observability tools (Grafana, Dynatrace, Mainview, among others). My core value proposition is to guarantee stability, performance, and high availability in complex infrastructures, bridging traditional operational environments with modern technologies.

PurePlay is a local AI-based tool that turns real songs into practical material for music practice. It separates key elements like vocals and instruments, allowing users to isolate and study each part while keeping the original track intact. The system runs fully offline, ensuring control, privacy, and consistency.

I am particularly interested in international projects that require operational excellence, automation, system reliability, and practical AI integration — connecting legacy infrastructure with modern system design principles.

Link a PurePlay Audio

Industry field of expertise

Languages

Spanish
Native or bilingual

Workplace preferences

Can work on-site

Buenos Aires (up to 50km)

Santander Tecnología Argentina
Senior Infrastructure & Batch Operations Specialist
BANKING AND INSURANCE
January 2019 - January 2025 (6 years)
Buenos Aires, Argentina
End-to-end management of critical Batch incidents in Mainframe and Midrange environments, ensuring continuity of core business services.

Sustained compliance with critical Batch SLAs for over two consecutive years, consistently maintaining performance below established operational thresholds.

Root Cause Analysis (RCA) execution and definition of corrective actions, achieving reduction of recurring incidents and near-miss events.

Operational planning, editing, and execution of jobs in Control-M, ensuring Batch windows integrity, dependency management, and critical flow stability.

Optimization of Batch chains, improving ecosystem stability, performance, and resilience.

Monitoring and observability of critical processes using Grafana, Dynatrace, and Mainview.

Development of performance metrics, reports, and dashboards to support continuous improvement initiatives.

Active collaboration with development teams, operations teams, and external vendors (including Kyndryl).

Technical leadership of the night Batch Processing team, including mentoring, onboarding, and hands-on operational guidance.
SLA Batch Operations & Scheduling Incident Manager High Availability Mainframe
Ecosistemas Argentina
Analista programador
January 2015 - January 2019 (4 years)
Ecosistemas Argentina – Santander Group Contract
Operational support in Mainframe and Midrange environments for critical production systems.

Monitoring and control of batch chains using Control-M, ensuring correct execution and early detection of failures.

Incident analysis and resolution related to batch processing, minimizing operational impact.

Collaboration with internal teams to improve operational stability and reliability.

Participation in continuous improvement initiatives focused on reducing recurring batch issues.

Support during batch incident escalations, providing technical context and executing operational recovery actions.
Accenture Contrato
Analista de Sistema
January 2008 - January 2015 (7 years)
Metrogas / Telefónica Argentina Contracts
Level 1 and Level 2 operational support in critical production environments.

Monitoring of batch processes and CICS / MQ transactions, ensuring service availability.

Management of operational requests (onboarding / offboarding) and coordination with Production teams.

Execution and improvement of repetitive operational processes, identifying errors and proposing optimizations.

Development and maintenance of batch requirements using JCL and COBOL.

Tracking and reporting of operational metrics (CMMI).

Training and functional support for new hires.