Nassira B.

As a Generalist HR within a communication agency undergoing transformation, I supported management and teams on human, organizational, and operational issues in a context of restructuring, economic crisis, and international acquisition.

I evolved in a high-visibility role, combining operational HR management, change management, social dialogue, and support for organizational decisions in a constantly changing environment.

My responsibilities included:

• Employee lifecycle management and HR administration

• Support for managers and teams in sensitive and complex situations

• Management of delicate social situations: dismissals, economic unemployment, sensitive HR communication, and individual employee support, social dialogue

• Support for organizational and human transition during an international acquisition

• Payroll coordination, contractual monitoring, HR reporting, and salary mass analysis

• Participation in strategic and operational reflections related to company transformation

• Structuring and improving internal HR processes

• Monitoring Belgian social legislation and compliance

• Preparation and monitoring of obligations related to quality audits and regulatory requirements (ISO 9001)

• Cross-functional collaboration with operational, financial teams, and external HR partners in a European environment (Belgium & Greece)

This experience allowed me to develop a human, analytical, and solutions-oriented approach to managing complex, sensitive, and transforming environments.

Back-Office: Monitor, control, and optimize expenses, and manage payment of internal and external company invoices. Manage pre-accounting, tax closings, and miscellaneous expenses. Coordinate the IT department. Act as the primary contact for external service providers. Manage building/office aspects (security, renovations, cleaning services, insurance, orders, etc.). Provide administrative support for the Belgian system to national and international employees. Manage archives and update internal documents. Develop, optimize, and update internal and external company processes. Organize internal and external events.

Human Resources: Manage payroll in collaboration with the social secretariat. Act as a reference for social legislation. Manage employee-related insurance. Implement and monitor long-term projects with relevant departments. Develop an internal training strategy for employees (needs analysis, implementation of an annual plan and monitoring). Manage onboarding and offboarding processes (legal aspects, communication, internal coordination). Provide strategic advice on human relations. Manage conflicts. Manage internal movements (promotions, maternity leaves, etc.). Ensure internal communication.

Analyze the administrative organization of the department in preparation for a digital and physical overhaul. Convert archives and files from the department's creation, then update them. Manage the administrative aspects of the board of directors, the Senior Investment Manager's calendar, and agreements with partners.