Freelancer profile translated to English.

Description

My name is Nantenaina, I am 28 years old and I hold a Master I in Management. For nearly five years, I have been working in customer relations, specializing in the management of health insurance contracts. This experience has allowed me to develop great rigor, customer listening skills, and a good ability to adapt.

Today, I am open to new professional opportunities, curious to discover other sectors and enrich my skills. I am particularly motivated by the idea of taking on new challenges and continuing to learn in a stimulating environment.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

MeilleurtauxMadagascar
Health insurance contract management trainer
BANKING AND INSURANCE
January 2024 - Today (2 years and 5 months)
Tananarive, Madagascar
-Leading training sessions
-Agent skill development
-Identifying training needs and professional support
methodical adaptability Microsoft Office professionalism rigor
MeilleurtauxMadagascar
Health insurance contract manager
March 2021 - December 2024 (3 years and 9 months)
Route incoming emails to the dedicated business lines. Enter newly signed contracts in compliance with internal procedures. Process health benefits. Ensure file follow-up and complaint management.
SIPEM
Professional orientation internship at
BANKING AND INSURANCE
February 2019 - April 2019 (2 months)
Tananarive, Madagascar
-Administrative task management
-File archiving
-Daily activity reporting
-Inventory recording