Freelancer profile translated to English.
Back to original languageAbout Nada
Salesforce Architect**11x certified** with **8 years of experience**, I support large companies in securing their CRM path. Specialist in technical management and multi-cloud governance (Sales, Service, Experience), I guarantee robust and scalable delivery.
My approach combines methodological rigor and strategic vision to transform your business challenges into high-performing technical solutions.
My areas of intervention:
International Context:
Bilingual French/English, I work on multi-country deployments with a strong results-oriented culture.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Spanish
Basic
Can work on-site
Paris (up to 10km)
Experience
- bioMérieuxSalesforce Technical LeadJanuary 2023 - December 2025 (2 years and 11 months)Lyon, FranceManaged the Salesforce B2B Commerce platform (Experience Cloud) and supervised a nearshore team, coordinating with business and technical stakeholders.
- Managed the backlog, planned sprints, and oversaw deliveries, ensuring reliable, high-quality deployments.
- Contributed to the integration of Stripe, generating over $5M in transactions in the first year.
- Completed a full PunchOut integration with TradeCentric (authentication, catalog synchronization, cart transfer).
- Migrated to Adobe Analytics, providing advanced user tracking and more accurate reporting than Google Analytics.
- Developed reusable Apex and LWC components, improving performance, maintainability, and user experience.
- Led technical and design workshops with Product Owners and Architects to define scalable solutions aligned with business objectives.
- CapgeminiSalesforce DeveloperOctober 2018 - December 2022 (4 years and 2 months)Lyon, FranceParticipated in major international Salesforce projects, covering Sales Cloud, CPQ, Service Cloud, FSL, and Community Cloud.
Algeco - CRM & CPQ Implementation
- Deployed Sales and CPQ in 18 countries, including configuration of
- Dynamic Bundles, Product/Price Rules, Discount Schedules, and contract management.
- Designed and managed the Salesforce ↔ SAP integration via Stambia ETL (real-time + batch), led technical workshops between teams (SAP and business).
- Automated sales and quoting processes using Apex, Flows, and declarative tools.
Séché Environnement - Custom Lightning Components
- Developed Aura and LWC components extending standard Salesforce functionalities.
- Supported functional workshops, testing phases, and delivered scalable, reusable UI components.
bioMérieux - Service Cloud / FSL / Community Cloud
- Provided Level 3 support on multiple Salesforce Clouds, improving platform stability and delivery quality.
- Automated service and product return processes using Flows, approval processes, and Workflow Rules.
- Optimized business processes using Apex, Triggers, and Flows, including FSL mobile flows.
- Configured Omnichannel, the dispatching console, and activated Knowledge and Einstein Recommendations to enhance support productivity.
- Redesigned the Community Cloud portal with scalable Aura/LWC components, improved onboarding, and deployed a Salesforce chatbot for a better user experience.
- CapgeminiSalesforce Developer InternApril 2018 - October 2018 (6 months)Lyon, FranceParticipated in the Algeco CRM360 project as part of a multi-country CRM deployment.
- Contributed to the implementation of Sales Cloud, CRM configuration, and automation using Apex and Flows.
- Supported workshops, testing, and documentation.
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in Information Systems and Software EngineeringUBO2018Master en Systèmes d'Information et Génie Logiciel
- Engineering Degree in Computer ScienceENSA2018Diplôme d'Ingénieur en Informatique