About Mzh Solutions
French
Native or bilingual
English
Fluent
Arabic
Fluent
Experience
- DSI Mairie d'AvignonIT Support Technician and Asset ManagementOctober 2025 - January 2026 (3 months)Deployment of over 350 computer workstations: imaging, compliance, and commissioning. Management of N1/N2 incident tickets and on-site/remote user support via GLPI and IWS. Hardware maintenance for ViewSonic multi-screens and IT asset updates. Autonomous resolution of technical incidents in a demanding professional environment.
- Micro-entrepriseSelf-Employed – IT Support and Administrative AssistanceNovember 2024 - Today (1 year and 7 months)Avignon, FranceHome IT troubleshooting for individuals and businesses in Avignon. Administrative assistance and document writing for VSEs and local artisans. Autonomous management of customer relations, quotes, and invoicing.
- Marie Blachère et Carl's JrManager and Trainer – Food IndustryJanuary 2025 - December 2025 (11 months)Avignon, FranceTraining employees on digital tools and management software. Management of CNC equipment and customer reception.
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Education
- IT Assistant TechnicianAvenir842025Technicien Assistant Informatique
- Law DegreeAvignon University2021Licence de Droit