Freelancer profile translated to English.

Description

Hello! I'm Hamza, an IT technician based in Avignon. Trained in systems & networks and certified in cybersecurity by ANSSI, I assist individuals and businesses with their IT troubleshooting and management needs.

What I offer:

✅ PC, Mac & Linux Troubleshooting (failures, slowdowns, viruses)

✅ Data Recovery

✅ Installation & Configuration (workstations, software, network)

✅ Linux Servers & IT Asset Management

✅ Business Network, Pro Wi-Fi & Security

✅ Preventive and Curative Maintenance

My background: I deployed and maintained over 350 workstations for the IT department of the Avignon City Hall (GLPI ticketing), with a clear and educational approach — I always explain what I'm doing, without jargon.

On-site interventions in the Avignon area, and remote support throughout France. Precise diagnostics, free quotes, transparent pricing, and quick responses.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Fluent

Workplace preferences

Can work on-site

Avignon (up to 50km)

DSI Mairie d'Avignon
IT Support Technician and Asset Management
October 2025 - January 2026 (3 months)
Deployment of over 350 computer workstations: imaging, compliance, and commissioning. Management of N1/N2 incident tickets and on-site/remote user support via GLPI and IWS. Hardware maintenance for ViewSonic multi-screens and IT asset updates. Autonomous resolution of technical incidents in a demanding professional environment.
Administrative Administrative Assistance Legal Advice IT Help
Micro-entreprise
Self-Employed – IT Support and Administrative Assistance
November 2024 - Today (1 year and 7 months)
Avignon, France
Home IT troubleshooting for individuals and businesses in Avignon. Administrative assistance and document writing for VSEs and local artisans. Autonomous management of customer relations, quotes, and invoicing.
Marie Blachère et Carl's Jr
Manager and Trainer – Food Industry
January 2025 - December 2025 (11 months)
Avignon, France
Training employees on digital tools and management software. Management of CNC equipment and customer reception.