Freelancer profile translated to English.
Back to original languageAbout M.
INFORMATION TECHNOLOGY (IT) [SINCE 1985]
PROJECT AND PROCESS MANAGER / IT MANAGER [SINCE 1993]
- Enterprise Strategy, Project and Process Management (IPMA / PMP) [Classic / Agile / Hybrid]. Enterprise Architecture (Enterprise Architecture), Business Process Management (BPM) and Business Engineering (BE).
- IT / technical (Multi-Project) Management (incl. Feasibility, Business and System Requirements, Analysis, Conception, Design, Modeling, Development, Quality Management), IT Strategy, Migration and Team Leadership.
- Business Cases, Requirements Engineering (REP), Business and System Analysis (BA / SA), Modeling (BPMN), Data Mining and Statistical Analysis.
- IT Architecture: OOA, OOD, OOP, SOA (Analysis, Conception, Design, Testing), Software (Re)engineering.
- IT Consulting, Coaching, Training, Specialized Training.
- Software, Database and Internet Engineering / Programming (OOP) [UML, C++, JAVA, SQL], Design and Administration.
- Digitalization, Transformation and Complete Industry Solutions.
- SAP Business Intelligence Consulting
- And much more
German
Native or bilingual
Arabic
Native or bilingual
English
Fluent
French
Basic
Can work on-site
Köln (up to 50km)
Experience
- Soziale Dienstleistung (Öffentlicher Dienst)Leadership of DigitizationPUBLIC SECTORApril 2021 - April 2024 (3 years)Leadership of Digitization. IT Management. Business and System Analyses and Requirements Management. Technical (hybrid / remote) realization and control of digitization for coaches and participants (end devices, programs, workshops, seminars, coaching, training, remote troubleshooting, etc.). Implementation of a digital learning management system (LMS) with support of Web Based Trainings (WBT) / Computer Based Trainings (CBT) and Mobile Device Management (MDM).
- IT Project and Process Management (incl. Requirements, Monitoring, Risk / Stakeholder, etc.)
- Business Requirements, Analysis, Conception, Modeling, Technical Implementation and Control.
- Workshops, Coaching, Quality Inspection (QI) and Quality Assurance (QA).
- Hybrid / Remote Training and Education for employees, coaches and participants.
- IT-DienstleistungMulti-Project ManagementMay 2010 - June 2020 (10 years and 1 month)Multi-Project Management / IT Management, Business, System Process Analyses, Requirements, Conception. Technical implementation and expansion of a service management system for customers from various industries and sizes (cargo, telecommunications, gastronomy, radiology, medicine, real estate, etc.), with customer and employee management, on-site and remote.➢ The project consists of a core company project and further customer-specific projects, which are constantly expanded and adapted. New customer projects are continuously added.
- Multi-Project Management (incl. planning, controlling, monitoring, risk / stakeholder, etc.)
- Business Requirements, Analysis, Conception, Modeling, Technical Implementation and Integration
- Quality Inspection and Assurance
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Education
- B.A. TranslationCologne University of Applied Sciences1994• Interpretation / Translation (German / English / French) • Business Management and Political Economy • Technology • Law
- B.A. PhilosophyAin-Shams University1983• Philosophy • Psychology • Sociology
Certifications
- PCI DSS v4.0Cyber Security Transformation Academy (CST Academy) - usd AG, Germany2023
- Project and Process Management (PMI)GPM / IPMA2012