Freelancer profile translated to English.

Description

Are you a leader, entrepreneur, or activity manager and you need to structure your organization, streamline your operations, or increase your daily efficiency?

With over 20 years of experience in management, leadership, and operational steering,I support VSEs/SMEs in organizing, structuring, and optimizing their activities.

I intervene in particular on topics such as:

structuring roles and responsibilities
operational organization and priority management
optimization of processes and internal operations
implementation of monitoring and steering tools
team coordination and streamlining communication
organization of schedules and daily operations
change management and improvement of overall functioning
recruitment, onboarding, and skill development of employees

My approach isconcrete, pragmatic, and human.

I adapt to each company's way of working to propose simple, effective, and truly applicable daily solutions.

Beyond pure organization, I also bring a global perspective to the company's operations, with strong analytical, adaptability, and coordination skills.

Remote and occasional on-site intervention as needed.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Nuits-Saint-Georges (up to 50km), Lyon (up to 50km)

Auto entrepreneur
Organization, Structuring & Management Consultant
CONSULTING AND AUDITS
September 2025 - Today (9 months)
Are you a leader, entrepreneur, or activity manager and wish to structure your organization, streamline your operations, or increase your daily efficiency?

With over 20 years of experience in management, leadership, and operational steering,I work with VSEs/SMEs on issues related to organization, structuring, and activity optimization.

Specifically, I can help you to:

structure organization and priorities
clarify roles and responsibilities
optimize processes and internal operations
implement simple and effective monitoring and steering tools
improve coordination and communication between teams
support certain organizational evolutions
intervene on HR topics: recruitment, onboarding, team organization, training

My approach is concrete, pragmatic, and human.
I adapt to each company's way of working to propose effective, applicable solutions tailored to field needs.

Remote and occasional on-site intervention as needed.
Operational Steering Process Optimization Organization and Management Consulting Activity Structuring Project Management
BOULANGER
Home Appliance Business Unit Manager
RETAIL (SMALL BUSINESS)
March 2017 - July 2020 (3 years and 4 months)
Quetigny, France
Steering and organization of operational and commercial activities in a demanding environment:

Management of teams of 15 to 30 employees
Organization of schedules and structuring of team work
Steering of flows (stocks, logistics, deliveries) and priorities
Implementation and optimization of internal processes
Monitoring of performance indicators and activity steering
Coordination between teams, management, and service providers
Management of unforeseen events and complex operational situations
Monitoring of service quality and customer experience
Customer relationship management and handling of sensitive situations
Commercial management of the business: sales monitoring, product orders, offer and merchandising implementation
Contribution to revenue growth and sector performance

Operational HR Management:

Recruitment and onboarding of employees
Organization and monitoring of schedules and absences
Creation of training plans per position
Training and skill development of teams
Support for employees in their development
Operational Steering Process Optimization Schedule Management Customer Relationship Management Team Support
BOULANGER
Operations Manager
RETAIL (SMALL BUSINESS)
June 2008 - February 2017 (8 years and 8 months)
Besançon, France
Global steering of the store's operational activity in a demanding environment:

Management of teams (cashier, logistics, delivery) of up to 30 employees
Organization of schedules and structuring of team work
Steering of logistics flows (stocks, supplies, deliveries) and coordination of activities
Supervision of the delivery service and organization of customer routes
Management of financial flows and monitoring of internal procedures
Steering of the operating account: budget monitoring, overheads, and performance indicators
Monitoring of service quality and customer relationship management
Implementation, monitoring, and control of compliance with procedures and safety rules
Management of unforeseen events and complex operational situations

Store HR and Administrative Management:

Recruitment, onboarding, and organization of teams
Personnel administrative management (declarations, contracts, amendments, administrative follow-up, health insurance, expense reports, travel...)
Organization of schedules, monitoring of absences, and payroll data submission
Training and support for employees

Key role in store organization:

Interface between operational and commercial teams and management
Participation in management decisions and overall store organization
Contribution to the structuring and improvement of overall operations

National Missions
Safety
Training
Support during store openings
Change management (brands, work methods, ...)
Personnel Administrative Management Internal Audit Operations Management Process Optimization Budget Management