Freelancer profile translated to English.

Description

Salesforce Architect, I work on complex CRM projects: Salesforce architecture, API integrations, and critical issue resolution.

Today, many companies have a Salesforce platform that is difficult to scale:

- unstable or slow integrations

- accumulated technical debt

- lack of architectural vision

- dependence on a few key resources

- recurring production incidents

My role:quicklyunblock the situation and restore a **clean, maintainable, and scalable foundation**.

What I do concretely:

1. Salesforce architecture audit & redesign

2. Design of API integrations, web services, and third-party systems

3. Resolution of critical incidents: L3 / production support

4. Performance optimization, technical debt, Apex, LWC, and SOQL

5. Technical lead & team coaching

Complementary expertise:

- On-premise AI: on-premise LLMs, data confidentiality

- Agentic systems: intelligent automation

- AI integration into business workflows: CRM, support, analytics

Intervention contexts:

- critical environments: +200,000 users, web portals

- Salesforce platforms: +800 internal users

- systems requiring high availability

Types of missions sought:

- Salesforce architecture & design

- Salesforce technical audit

- Project unblocking

- Complex integrations

- Apex / LWC / SOQL optimization

- Industrialization and best practices

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Marseille (up to 10km)

Sonergia
Salesforce Architect
ENERGY AND UTILITIES
December 2024 - April 2026 (1 year and 4 months)
Marseille, France
Led Salesforce architecture and business flows related to CEE schemes.

Defined Salesforce architecture and data flows on a high-volume instance.
Translated complex and regulated business processes into maintainable Salesforce solutions.
Designed API integrations with critical third-party systems.
Optimized a CEE bonus calculation process: reducing time from approximately 60 seconds to 5 seconds for certain cases.
Implemented automations for one-click calculation restarts, without variable re-entry.
Conducted technical audits, resolved complex anomalies, and reduced technical debt.
Salesforce Architecture Automation API Integration Apex LWC
LOONE
CRM Architect & AI Integrations
SOFTWARE PUBLISHING
May 2024 - November 2024 (6 months)
Marseille, France
Designed and implemented a CRM solution for freelancers, integrating business automation and artificial intelligence.

Defined application architecture and data flows.
Designed secure APIs for interconnecting different modules.
Structured business processes: invoicing, sales pipeline, mission management.
Integrated artificial intelligence modules to automate certain operational tasks.
Set up a scalable infrastructure on Google Cloud Platform.
Provided technical project leadership, from design to deployment.
API Integration Automation Artificial Intelligence Software Architecture DevOps
OMNES EDUCATION
Salesforce Consultant / Technical Lead (L3 Support)
EDUCATION AND E-LEARNING
April 2023 - May 2024 (1 year and 1 month)
Marseille, France
Maintained and evolved a critical Salesforce ecosystem.

Managed a Salesforce environment used by over 350 employees and web portals serving over 80,000 users.
Diagnosed and resolved critical production incidents (L3 support).
Designed and implemented integrations (web services / third-party systems).
Improved system performance, scalability, and maintainability.
Implemented CI/CD pipelines to ensure reliable deployments.
Provided technical advice on architectural evolutions and best practices.
Salesforce Apex LWC Web Services CI/CD