About Moustapha
French
Native or bilingual
English
Fluent
Experience
- GALILEO GLOBAL EDUCATIONSalesforce Tech Lead | Senior Salesforce DeveloperEDUCATION AND E-LEARNINGAugust 2024 - Today (1 year and 10 months)Paris, France🔶👉 Project: STEP: Strategic CRM Overhaul for International Deployment Covering 200,000+ Students.👉 Project Data◾ Largest Salesforce project in higher education.◾ Integration and Interconnection with various external systems via API◾ Agile Methodology: SAFe🛠️ Technical Environments:◾ Apex, Lightning Components, Javascript, HTML, CSS, Python◾ VS Code, Copado, Git, Jenkins, SourceTree, Admin Booster, Jira, Confluence🎯👉 Achievements◾ Technical coordination with international teams (based in Budapest).◾ Deployment of a unified CRM platform, reducing registration management time by 35%.◾ System performance optimization, reducing CRM response times by 40%.◾ Interconnection of CRM-ERP-BI systems, increasing strategic data access speed by 50%.◾ Implementation of advanced CI/CD pipelines, reducing delivery cycles by 30%.◾ Mentoring of 5 senior developers and facilitation of Agile workshops.◾ Support for business teams in analyzing and refining needs and drafting business and technical specifications.◾ Responsibility for architecture design and new feature development.◾ Development and maintenance of API interfaces connecting Salesforce to various external systems.◾ Exposure and data management via REST/SOAP/WEB SERVICE APIs.◾ Code review: to ensure adherence to best practices and recommendations from the Design Authority (DA).◾ Deployment and complete management of the DevOps cycle, including CI/CD with SFDX CLI, Git, Gearset.◾ Proactive management of technical issues, continuous improvement of development processes.
- Groupe CovéaSalesforce Technical Architect (TA) - Tech Lead SalesforceBANKING AND INSURANCEJune 2022 - June 2024 (2 years)Paris, France🔶👉 Project: ECLA (Absolute Customer Experience) - COVEA GROUP (MAAF, MMA, GMF)◾ Largest Salesforce projects in France currently (approx. 200 stakeholders)◾ Complex environment with a lot of legacy systems◾ Extensive application interconnection◾ Multi-tenant environment: Coexistence of multiple business solutions on the same ORG◾ Very large data volumes to manage◾ Agile Methodology: SAFe🎯 Objective: Offer an Absolute Customer Experience with 100% digital, omnichannel, fluid, and seamless journeys to:◾ Re-enchant customer relationships◾ Improve employee satisfaction◾ Increase commercial performance◾ Enhance operational efficiency🛠️ Technical Environments:◾ Apex, Lightning Components, Javascript, HTML, CSS, Python◾ VS Code, Copado, Git, Jenkins, SourceTree, Admin Booster, Jira, Confluence🎯👉 Achievements◾ Deployment of an omnichannel model improving customer satisfaction by 20%.◾ System performance optimization, reducing CRM response times by 40%.◾ Advanced integration via REST/SOAP APIs, synchronizing CRM, ERP, and analytical tools.◾ Supervision and mentoring of 10 senior developers, ensuring a 98% compliance rate with Salesforce standards.◾ Support for Business Analysts (BAs) in needs analysis and technical specification development.◾ Responsibility for architecture design and new feature development.◾ Advanced development and configuration of platform modules (Apex, Visualforce, Lightning Components, Salesforce API, Flow, etc.).◾ System performance optimization by identifying and resolving complex technical performance issues.◾ Code review: to ensure adherence to best practices and recommendations from the Design Authority (DA).◾ Piloting, managing, and resolving complex technical issues.◾ Project supervision and management: daily progress tracking of activities.
- 🏭 ESPACE AUTO👨💼👉 Salesforce Technical Architect | Tech Lead SalesforceAUTOMOBILEMay 2021 - June 2022 (1 year and 1 month)Paris, France🔶👉 Project:Design and implementation from scratch of a Salesforce solution for managing suppliers and services, sales support, and supplier geolocation with Google Maps.🟡👉 Missions:◾ Team leadership of 3 developers◾ Gathering business needs and project scoping.◾ Analysis and proposal of technical solutions.◾ Specification and costing of technical solutions.◾ Definition of architecture and data model◾ Salesforce configuration◾ Backlog, sprint, and resource management◾ Development Apex, Lightning component, Map javascript api, Direction api, geocoding api, Lightning flow◾ Coordination of UAT and Training◾ Sandbox/Production deployments with ANT, Salesforce Change Set, and GIT◾ Go-live and post-launch support.◾ User training to adopt the Salesforce tool◾ Documentation of new features◾ Workshop facilitation (Roadmap, Releases)◾ Project progress monitoring and tracking (dashboards, indicator selection)◾ Definition of objectives and deadlines for deliverables
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Education
- 👨🎓 Bachelor's Degree in Computer ScienceValdiodio2004
- 👨🎓 Preparatory Class for Engineering Schools (CPGE)UPS Toulouse2006