Mohamed Lamloum

General context: Steering the evolution of the Authors SI (Piment), particularly within the framework of the Canada project (multi-currency management).

Framing and impact analysis across key processes (social contributions, dues, oppositions).

Writing detailed functional specifications and updating existing documentation.

Facilitating business workshops and coordinating with the IT department to secure developments.

Steering the evolution portfolio: prioritization, ticket tracking, and project committee preparation.

Change management support and design of training materials for users.

Contribution to improving impact traceability and the quality of Business Analyst deliverables.

General Context: Project management for the redesign of a business application in the audiovisual domain (Java / J2EE).

Project: Fréquencia.

Supervising a team of 4 Product Owners / Business Analysts and coordinating with internal and external teams to ensure alignment with business objectives.

Project Steering: roadmap management, stakeholder coordination, and deliverable tracking.

Managing IT service providers and monitoring the quality of deliverables, resulting in a 20% reduction in functional errors through rigorous acceptance testing phases.

Strategic SI Redesign: development of a new radio & TV frequency management tool.

IT Process Optimization: improving the performance of business applications, leading to a 60% reduction in business case processing times.

Supervising and coordinating technical and business teams to ensure SI coherence.

Developing KPI dashboards for monitoring key indicators and evaluating the effectiveness of deployed IT solutions.

Facilitating IT strategic committees: Steering Committee, Project Committee, Usage Committee.

Change Management: user training and implementation of new functionalities, leading to an 80% improvement in user satisfaction.

Evolution Tracking: identifying areas for improvement and managing updates for all business departments using the application.

Reduction of processing times by 30% through optimized backlog prioritization.

Liaison between business departments and the external development team.

Proposing technical solutions and optimizations.

General Context: Supervision of payment flows and IT infrastructure management.

Steering the deployment of monitoring solutions for business processes: Support and consulting on the Business Activity Monitoring (BAM) approach.

Creation of a BAM service catalog for the IT department.

Writing functional and technical specifications to meet new business demands.

Facilitating training and change management for business and IT teams.

Management of the monitoring infrastructure virtualization and migration project: Audit and recommendations for the target architecture in line with the requirements of the Axway software publisher.

Definition of the migration roadmap for the software and BAM applications, and milestone tracking.

Change management and support for technical and business teams.

Design and deployment of a real-time supervision solution for banking flows (SEPA transfers).

Management and improvement of IT application performance in collaboration with IT departments.

Facilitating training and change management for IT and business teams.

Coordination with international teams and critical incident tracking.