Freelancer profile translated to English.
Back to original languageAbout Mirko
Companies don't lose to AI, but to competitors who consistently translate AI into processes. I love and live entrepreneurship as well as operational responsibility, which is why I don't see AI as a trend, but as a productivity lever.
I support SMEs in bringing AIoperationallyinto processes. The whole thing not as a pilot, but as everyday automation.
Typical areas of application: Customer service & knowledge processes, internal workflows, content/communication processes, pre-qualification of inquiries.
My approach is pragmatic:
- Potential analysis & prioritization by benefit/feasibility
- quick prototype, then clean implementation in workflows/agents
- Enablement of teams for sustainable success
Quick start:
1. AI/Process Check (short & focused)
2. Automation Sprint (implementation of a prioritized use case)
3. Scaling & Stabilization (further processes + handover)
If you mention 2-3 processes that currently take time, I'll tell you in a first call which of them can be automated the fastest.
Excerpt from my references: ANIfit · GrafenImmo GmbH · Home Shopping Europe (HSE) · Profilbleche.net · Kloepfel AI · Kloepfel Consulting
More details upon agreement!
German
Native or bilingual
Can work on-site
Landkreis Osnabrück (up to 50km)
Experience
- KI-Consulting24Managing DirectorNovember 2023 - Today (2 years and 7 months)Consulting and operational implementation of AI transformation & automation for SMEs.Service modules:
- Potential analysis & prioritization (use cases by benefit/feasibility)
- Roadmap & implementation of AI workflows (e.g., customer service, internal processes, knowledge processes, content workflows)
- Development of AI agents/assistants and knowledge bases
- Enablement: practice-oriented workshops & support for teams for sustainable use of solutions
- Schlecks MünsterBusiness OwnerJanuary 2019 - January 2025 (6 years)Münster, GermanyEstablishment and operational management of a local company (team, processes, marketing/sales, offering & operations).Experience from real entrepreneurial practice flows into my AI consulting: focus on implementability, prioritization, and economic benefit.
- metacrewgroup GmbHBrand ManagerJanuary 2017 - December 2018 (1 year and 11 months)Osnabrück, GermanyResponsible for brands such as animonda, BILD am SONNTAG, or Gymondo. Particularly for the implementation of catBox by animonda, BILD am SONNTAG Box, Gymondo Box, and Shape Box.
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Education
- Bachelor of Business & Bachelor of ArtsPrivate University for Business and Technology2013Bachelor of Arts (B.A.) in Business Adminitration, Marketing, Finanzen, Recht