Mina S.

A client contacted me because their computer was becoming very slow and several applications were closing without reason. After a system diagnosis, I discovered that several unnecessary programs were launching at startup and consuming a lot of resources. I cleaned the system, optimized startup settings, and updated necessary software. I also checked system security to prevent malware risks. At the end of the intervention, the computer was running much faster, and the client could resume their work without interruption.

During a recent assignment, a client was experiencing several IT problems that prevented their team from working effectively. Computers were slow, the internet connection was unstable, and some employees could no longer access their Windows accounts. I started by analyzing the situation remotely and checking network and system settings. I optimized computer performance, removed unnecessary software, and corrected connection settings. Then, I helped users reset their access and secure their accounts. After these interventions, the system became stable again, and employees could resume their work normally.

During an assignment with a small office, several employees could no longer print their documents due to a configuration problem with the network and printer. I first checked the connection between the computers and the network printer. Then, I reinstalled the necessary drivers and corrected the sharing settings. I also correctly configured the printer on each workstation. After these actions, all users could print normally, and the client was satisfied with the speed of the problem resolution.