About Mickael
French
Native or bilingual
English
Conversational
Experience
- VidéotronERP Analyst / Developer (Netsuite & Salesforce)October 2022 - July 2025 (2 years and 9 months)Montreal, QC, Canada• Automation of Quote-to-Cash processes via SuiteScript (JS development), SuiteFlow and SuiteBilling• API integration for centralization of telephone billing• User rights management and software maintenance• Creation of training video capsules and documentation on Confluence• Advanced financial analysis (Saved Search, Dataset, Advanced Excel)• Support of Netsuite Project & Order Management modules• Agile project management (Jira), inter-team coordination• Business process mapping (Visio)• Level 1 support for Salesforce
- E3KERP/CRM ConsultantSeptember 2021 - September 2022 (1 year)Montreal, QC, Canada• Process analysis (BPMN), strategic recommendations for industrial SMEs• Complete implementation of Odoo, change management, user training• Supervision of a Python developer team. Import Csv and SQL command
- ERP Happy (part time)Junior ERP ConsultantDecember 2020 - December 2021 (1 year)Montreal, QC, Canada• Management of ERP/CRM implementation projects in agile mode• Participation in sales strategy, partnerships, client demos• Technology watch, Hubspot CRM certifications, website creation
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Education
- Bac ScientifiqueLycée Nord Basse-Terre2011Bac Scientifique
- Odoo 17 Technical CourseUdemy2024Odoo 17 Technical Course