About Michel
Spanish
Native or bilingual
German
Fluent
English
Fluent
Experience
- ING-DiBa AGApplication Manager in Governance & Regulatory ReportingBANKING AND INSURANCEJuly 2024 - June 2025 (11 months)Frankfurt am Main, Germany
- Deployment and hotfix deployment of the BAIS (Banking Supervisory Information System) application
- Support of the BAIS application's Exadata migration from X6 to X10
- Commissioning of the Xeon Gold server farm as part of the Ambition Bank 2025 project
- Creation of firewall rules for the Okular, SmartNotes, and BAIS applications as part of the Network Segmentation project
- Support and accompaniment of the Arrow project
- Maintenance and expansion of technical documentation in OrangeSharing
- Introduction and creation of Oracle AWR Reports
- Ordering of Oracle DB clones between different environments
- Processing and expansion of application-specific Oracle packages
- Creation of approval tickets for smooth access to various systems in different pre-production and production environments
- Support, correction, and deployment of SQL scripts at the PROD level
- Automation of the Record Retention process
- Ordering and connection of NPAs to CyberArk
- Ordering, expansion, monitoring, and connection of NFS shares on Oracle Linux systems
- Creation of DB Pump export store procedures
- Creation of UC4 job plans
- Uploading of UC4 test resources to the PROD environment
- Processing of tickets in ServiceNow and Azure DevOps
- Creation and execution of changes within the ITIL process
- Administration of passwords for access to various systems (Oracle DB and Windows Server)
- Finanz Informatik Technologie Service GmbHDevOps Application ManagerBANKING AND INSURANCEJanuary 2022 - March 2024 (2 years and 3 months)Hanover, GermanySetup of Kubernetes clusters and definition of Kubernetes update processAutomation of operational, test, and change processes through GitLab CI/CD pipelinesEnsuring secure and stable operationImplementation of regulatory requirements (ECB, BaFin, TÜV, Audit)Seamless documentation of all changes and support for auditsLogging and monitoring of productive key processesReporting and authorizations based on RBACBackup and archiving of applications, PostgreSQL DB, and S3 bucketsConsulting and training of internal employees as a DevOps mentorDefinition and optimization of processes in ServiceNow regarding Incident Management, Change Management, Problem Management, and CMDB processingAssumption of overall responsibility, technical leadershipAutomation of manual tasks using Ansible, Bash scripts, and GitLab CI/CDAnsible scripts for deployment and configurationsAutomation of GitLab via RestAPIProvision of a suite of functions to the operations team for automating daily workConception and implementation of a tool for automated SSL/TLS certificate renewal for WebSphere NDMonitoring of certificate expiration implementedIdentification and reporting of improvement potentials within the continuous improvement processIntroduction of ServiceNow (Incidents, Changes, Standard Changes, Problems, CMDB process)Creation of instructions and training for 1st level support regarding ITIL processes
- HDI Systeme AGApplication Manager in Operations Sach & Vertrieb OperationsBANKING AND INSURANCEJuly 2020 - December 2021 (1 year and 5 months)Hanover, GermanyConception, implementation, and support of automated processesAutomation of ServiceNow processes via RestAPIDevelopment of a suite for automatic exchange of SSL/TLS certificatesTransformation and execution of business requirements into technical solution conceptsImplementation of regulatory requirements (e.g., VAIT documentation)Creation, analysis, evaluation, and prioritization of incident reports and service requests according to ITILControl of releases and changes in coordination with external systemsControl and coordination of external service providersImplementation and expansion of continuous deployments, including status reporting to relevant partiesIntroduction and planning of migration to AWSCoordination and execution of infrastructure expansionsMonitoring and logging of critical processesCreation of dashboards and alerting for stable operationIdentification and reporting of improvement potentials within the continuous improvement processSupport and assistance in the provision and execution of load tests
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Education
- Diploma Engineer of Computer ScienceUniversity of Informatics Sciences Havana, Cuba2012Diplom Ingenieur der Informatikwissenschaften, Computerprogrammierung/Programmierer, allgemein
Certifications
- AWS Certified SysOps Administrator - AssociateAmazon Web Services Training and Certification2024
- Certified Kubernetes Application DeveloperThe Linux Foundation - The Cloud Native Computing Foundation2023