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Michael BaaßMB

Michael Baaß

Senior Business Analyst & Requirements Engineer

€950/day
Bad Kreuznach, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Michael

If IT projects fail due to unclear requirements, lack of PMO control, or rushed AI implementation - that's exactly where I come in. Senior Business Analyst, Requirements Engineer, and PMO expert with 30 years of experience from IBM, T-Systems, and my own digital company. My approach: Innovation with foresight - using AI where it creates real value, with GDPR compliance from the start.

What I bring

16 years of enterprise IT at IBM and T-Systems - functional project lead for a global SAP quoting tool (15+ EU countries, 500+ users), stakeholder management in international matrix structures, PMO staff function at the interface between data center operations (1,000 employees), sales, and controlling. Key projects: Budget governance system (reduced budget cycles from 1 year to 1 month) and IT infrastructure root cause analysis (prevented misinvestments through data analysis). Complemented by 14 years of entrepreneurial digitalization experience.

AI Integration: Practical experience, not theory

Since 2025, I have been productively operating a GDPR-compliant knowledge architecture with Claude Pro and Gemini Pro - daily, not experimentally. Bookable deliverable: AI Readiness Assessment (5 dimensions, use cases, roadmap, GDPR check) - example in portfolio.

GDPR and AI Governance

Data Processing Agreement before project start, transparent AI use, human-in-the-loop as a fundamental principle. Complete framework available upon request.

How I work

Clear deliverables, business language instead of IT jargon. Mostly remote, on-site approx. 20%. Primary region: Rhein-Main / Frankfurt (100 km radius). Long-term mandates: Germany-wide, including Northern Germany (Bremerhaven, Wilhelmshaven, Cuxhaven, Schleswig-Holstein). Remote mandates: DACH-wide. Hybrid models possible - e.g., 1 week on-site, 3 weeks remote.
Languages: German (native), English (business fluent), Italian (conversational).
Certification: ITIL Foundation.
  • German

    Native or bilingual

  • English

    Fluent

  • Italian

    Conversational

  • French

    Basic

Can work on-site
Bad Kreuznach (up to 50km), Frankfurt am Main (up to 50km), Bremerhaven (up to 50km), Flensburg (up to 50km)

Experience

  • EVERTEX UG
    Managing Director
    DIGITAL AND IT
    December 2022 - Today (3 years and 6 months)
    Waldböckelheim, RP, Germany
    • Development of a GDPR compliance framework for AI-driven processes: Record of processing activities Art. 30, TOM documentation, DPA templates — proven in practice and suitable for clients.
    • AI Knowledge Architecture (2025): GDPR-compliant knowledge architecture with Claude Pro and Gemini Pro, Human-in-the-Loop as a fundamental principle.
    • AI Readiness Assessment: structured AI potential analysis for SMEs (5-dimension framework, use cases, roadmap) — bookable deliverable.
    AI Strategy AI Integration GDPR Business Analysis
  • BAASS CONCEPT GmbH,
    Managing Director
    E-COMMERCE
    October 2012 - December 2022 (10 years and 2 months)
    Dieburg, HE, Germany
    • Operational management of pan-European marketplace commerce (Amazon PAN-EU/FBA): Multi-provider management (fulfillment, tax consulting, VAT compliance multiple EU countries).
    • Ongoing market, price, and ranking analysis as well as algorithmically controlled advertising structures (Amazon ADS).
    • ERP/WMS integration (JTL, Plentymarkets), cloud operations (AWS S3), international VAT compliance (OSS, PAN-EU).
    GDPR Supply Chain Management e-commerce Market Analysis
  • T-Systems Business Services GmbH,
    Business Manager
    DIGITAL AND IT
    March 2002 - September 2012 (10 years and 6 months)
    Frankfurt am Main, Germany
    • Requirements Engineering IWS (Integrated Workflow System): Functional project lead for SAP quoting tool over 6 years, 15+ EU countries, 500+ users — from requirements gathering to change management.
    • PMO & Program Steering: Staff function Service Portfolio Management at the interface between operational data center operations (1,000 employees), sales, product management, and controlling.
    • Budget Governance System (Oracle Hyperion Planning): Operationally initiated PMO project — reduced budget cycles from 1 year to 1 month, established full cost transparency.
    • IT Infrastructure Root Cause Analysis: Identification of a structural cause for recurring infrastructure incidents — factual exoneration of operations based on verifiable data.
    • Certification: ITIL Foundation.
    Requirements Engineering Business Analysis Stakeholder Management Budget Planning PMO

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Education

  • Industrial Clerk
    Hartnack Berufsakademie
    1996
    Industriekaufmann
  • Abitur (High School Diploma)
    Karl-Friedrich-Gymnasium
    1980
    Abitur

Certifications

  • ITIL Foundation
    AXELOS Global Best Practice

Skill set

Categories