Freelancer profile translated to English.
Back to original languageAbout Mezdari
Rigorous and responsive IT maintenance technician, specializing in diagnosing and resolving hardware and software failures. With a strong sense of service, I ensure the continuity of IT systems and user satisfaction.
French
Native or bilingual
Arabic
Fluent
English
Fluent
Can work on-site
Bussy-Saint-Georges (up to 50km)
Experience
- Free FreelancingGraphic DesignerARTS AND CRAFTSJanuary 2019 - Today (7 years and 5 months)Bussy-Saint-Georges, FranceGraphic design, business cards, posters, logosI am launching my freelance activity in the Île-de-France region✨ My services:🔧 IT support🎬 Video creation🎨 Graphics & design📌 PC / Mac repair📌 Video editing (Reels, TikTok…)📌 Logos, posters & visuals
- MEDIA7 Services Informatique,Technical Service Manager & Sales AdvisorMay 2016 - March 2026 (9 years and 10 months)Djerba, Tunisia• Supervise and coordinate the activities of the technical department• Diagnose and intervene on complex failures (hardware and software)• Ensure service continuity based on needs and priorities• Welcome, advise and support clients (face-to-face, phone, and email)• Identify customer needs and propose appropriate solutions• Manage orders, check product availability, and finalize sales• Build customer loyalty through personalized and quality follow-up• Guarantee customer satisfaction and the quality of service provided• Ensure technological and commercial monitoring of market products
- Helpdesk by amirIT Maintenance TechnicianDIGITAL AND ITApril 2013 - April 2016 (3 years)Bussy-Saint-Georges, France• Diagnose hardware and software failures• Ensure the repair and maintenance of IT equipment• Install and configure workstations, peripherals, and software• Apply testing and control procedures after intervention• Provide technical support to users• Participate in the continuous improvement of technical processes• Stay informed about technological developments
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Education
- Training in Product Marketing: Application of new skills in marketing strategy and product managementCentre Elife2024Formation en Product Marketing Application des nouvelles compétences en stratégie marketing et gestion de produits
- Continuing education in English Level IIHigher Institute of Technological Studies of Djerba2019Formation continue en Anglais Niveau II
Categories
- Other