Merouane O., IT Technician

Freelancer profile translated to English.

Back to original language

Description

Versatile IT technician with experience in user support, workstation deployment, and interventions in industrial and data center environments.

Proficient in incident management (ServiceNow), Windows/Intune environments, and network infrastructures (VLAN, cabling, fiber).

Autonomous, rigorous, and problem-solving oriented.

Available for a support technician, helpdesk, network, or data center position.

Industry field of expertise

Languages

English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Rouen (up to 50km), Lyon (up to 50km), Grenoble (up to 50km), Montpellier (up to 50km)

Solutions30
Industrial IT Technician
AUTOMOBILE
February 2025 - Today (1 year and 4 months)
Le Havre, France
Assignment at Renault, Sandouville
• IT support in an industrial environment (production lines)
• Incident and request management via ServiceNow
• Deployment, imaging, and administration of Windows workstations (Intune)
• IT equipment management: PCs, tablets, smartphones, scanners, printers
• Network interventions: connections, VLANs, cabling, fiber optics
• Racking & stacking and technical room management
Support Technician IT Support On-site Technician IT Technician Network Administration
Koesio
Help Desk
PUBLISHING
October 2023 - November 2024 (1 year and 1 month)
Rouen, France
• Deployment, configuration, and maintenance of IT workstations and equipment
• Analysis and resolution of hardware and software incidents
• Technical documentation and intervention traceability
Support Technician IT Support On-site Technician IT Technician Network Administration
TRANSPORT EXPERT
IT Technician
TRANSPORTATION
September 2022 - October 2023 (1 year and 1 month)
Lyon, France
• User support (L1/L2): incident diagnosis and resolution, ticket management
• System and network infrastructure monitoring
• Implementation of IT security best practices
Network Administration IT Support IT Technician Support Technician On-site Technician

Be the first to recommend Merouane

Help this freelancer shine by sharing your experience working together.

A

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

B

Baptiste Duhen

Fullstack developer

4.6

(4)

5

A

Amed Hamou

Senior Lead Developer

4

(2)

7

A

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Computer Science Bachelor's Degree
University of Rouen Normandy
2022

Sysadmin