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Mercedes HueteMH

Mercedes Huete

Virtual, administrative and commercial assistant

€125/day
Madrid, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mercedes

My name is Mercedes. I am a self-employed professional specializing in administrative management, customer service, and commercial support. I have extensive experience in providing information and advice to clients on services and prices, managing registrations, client follow-up, and coordinating administrative tasks. I have worked in online training, translation project management, and the real estate sector, developing skills in organization, communication, and customer orientation. As a virtual assistant, I help companies and professionals with administrative tasks, email management, customer service, and commercial support, contributing to improved organization and client relationships.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
Madrid (up to 50km)

Experience

  • Ringteacher
    Virtual Administrative and Commercial Assistant
    EDUCATION AND E-LEARNING
    January 2015 - January 2026 (11 years)
    Madrid, Spain
    Administrative management, customer service, and commercial support at an online English academy. Experience in providing information and advice to students on training programs, class operation, and prices. Management of registrations, issue resolution, and client follow-up to improve their experience and loyalty.
  • Traducciona – Empresa propia
    Founder and Manager of Translation Company
    PUBLISHING
    January 2007 - January 2014 (7 years)
    Madrid, Spain
    Founder and head of a translation services company. Comprehensive business management: client acquisition and service, budget preparation, translator coordination, translation project management, and order tracking, ensuring quality and deadline compliance.
  • JAHU, S.L.
    Real Estate Commercial Management
    REAL ESTATE
    January 2005 - January 2007 (2 years)
    Madrid, Spain
    Commercial management in a real estate company, serving clients interested in buying or renting properties, providing information about properties, organizing visits, administrative support, and client follow-up throughout the sales process.

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Education

  • Vocational Training
    CEU San
    1993
    FP
  • Diploma in Business Studies
    Universidad Francisco de Vitoria
    1997
    Diplomatura en Ciencias Empresariales

Skill set

Categories