Freelancer profile translated to English.
Back to original languageAbout Mélissa
After 12 years of consulting experience in banking and insurance, I can carry out both strategic and operational missions to help you frame, plan and deploy your project. I have held the roles of project manager, PMO, PO in complex, international and agile environments.
My expertise lies in digital transformation projects, change management, digital customer journeys/products and operational efficiency. I am motivated, hardworking, curious and I integrate very quickly into any team!
English
Native or bilingual
French
Native or bilingual
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- StartleConsultant managerCONSULTING AND AUDITSApril 2021 - Today (5 years and 2 months)■ PRO BTP: car fleet project manager■ Mobilize FS (formerly DIAC): framing of the digital transformation program, launch and animation of a tribe (80 people, 12 countries)■ BPCE: formalization of the 2022 development plan for all markets■ Volkswagen Financial Services: digital project manager / product owner (online journey, electronic signature)
- Mobilize Financial ServicesDirector of the digital transformation programBANKING AND INSURANCEJune 2022 - November 2023 (1 year and 5 months)Paris, France■ Definition, deployment and monitoring of the digital transformation strategy■ Tribe leader of the digital transformation tribe (80 people, 12 countries) managed in agile■ Organization of the Transformation Day: internal event for the purposes of acculturation and engagement (12 internal and external speakers, 440 participants at the 1st event on technologies as catalysts for digital transformation)■ Budget management of the transformation department■ Definition of a new transformation governance■ Launch of the operational efficiency offer■ Advice on the launch of the tribe (Agile, AI/RPA ...)■ Certifications: Renault Agile Relay, OKR facilitator, SAFe Agilist
- AilancyConsultant managerCONSULTING AND AUDITSApril 2016 - March 2021 (4 years and 11 months)Paris, France■ Socredo: Digital transformation with the implementation of project governance, animation of "agile" instances (PMO), creation of a mobile customer application from A to Z (EDB, RFP, specs, recipe, roll out), implementation of online subscription and distance selling■ BforBank: Redesign of digital savings journeys and regulatory compliance MIF2: agile PMO (business IT legal compliance design conductor...), formalization of business EDB, coordination and participation in business testing (JIRA)■ LCL: Instruction of strategic files in connection with the new group savings journey (CASA, LCL, WeSave): ROI projections, functional lotting■ BPCE: Formalization of the 2020 development plan (strategy, issues, action plan)■ MGEN: Preparation and deployment of the change management plan in connection with the launch of new offers: content and animation of training and e-learning■ LCL: COMEX choice file on the digital trajectory of the savings advice journey, comparison of scenarios based on functionalities, costs and deadlines■ BPCE: Diagnosis on the updating of remote processes (inventory, update)■ Barclays: Regulatory framework relating to the European directive on payment methods (PSD2)
Reviews
Recommendations
DK
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Education
- Master of Science Marketing, Management & DigitalESSEC2014Marketing, management & digital | Thèse professionnelle : Stratégie digitale des laboratoires pharmaceutiques pour leurs patients
- EngineerChimie ParisTech (ENSCP)2013Majeure Matériaux - Mineure Cosmétique - Option Marketing | Projet TOTAL : comment accompagner le conjoint dans le cadre de l'expatriation d'un salarié ?
Certifications
- Agile Relay PractionerGroupe Renault2023