Freelancer profile translated to English.

Description

Operations Director for over 15 years, I have opened and managed about ten establishments in France, Belgium, Switzerland, and Spain. My job: to transform a restaurant project into a thriving operation – and one that holds up when scaling from 1 to multiple sites.

I am not a consultant who hands over a report and leaves. I take the wheel alongside you, from the business plan to the operational launch: site openings, process structuring, team skill development, P&L management.

I intervene where it truly matters on the ground.

Managed up to 150 employees, structured networks, launched an international master franchise. My foundation is in hospitality and catering, but these skills are transferable to any growing network: retail, franchise, fitness & wellness.

Three ways to work together: a one-off operational diagnosis, a turnkey opening support, or an outsourced, long-term Operations Director role.

An opening or structuring project?

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Can work on-site

Brest (up to 50km), Paris (up to 50km), Lyon (up to 50km), Marseille (up to 50km)

FoliesFood
Project
RESTAURANTS AND FOOD SERVICE
January 2025 - January 2026 (1 year)
Brest, France
Design and launch of a B2B collective catering offer — market research, business model, identity, and commercial offering.
▸ Complete autonomous management: commercial prospecting, supplier management, operational and administrative structuring.
Partnerships Business Creation Catering Design
L2M Group
Operations Director
RESTAURANTS AND FOOD SERVICE
January 2023 - January 2025 (2 years)
Brest, France
▸ Operational management of a portfolio of several establishments (What, Merluberlu, Le Repaire…).
▸ Direct and indirect management of 150 employees; supervision and skill development of site managers.
▸ Creation and deployment of development strategy, internal processes, and management tools.
▸ Definition of site-specific objectives and performance monitoring (revenue, margins, customer satisfaction, productivity).
Development Strategy
Jelass SRL
Opening Coordinator & Operations Director
January 2020 - January 2023 (3 years)
Brussels, Belgium
▸ Management of the opening of 6 establishments: from business plan to operational launch.
▸ Transverse supervision: commercial strategy, budgets, marketing, accounting, operations.
▸ Recruitment and training of opening teams; implementation of quality standards and processes.