Freelancer profile translated to English.
Back to original languageAbout Maryline
Hello everyone!
I am Maryline and I am from Lyon!
I am a Junior Freelance Community Manager and UGC Content Creator.
I was trained at Thuan Aime Academy and now I offer you my services!
With a strong artistic spirit, I am currently focusing on Instagram.
As I am full-time, I offer to help you manage your social media remotely and part-time.
See you soon!
Maryline !
French
Native or bilingual
English
Fluent
Spanish
Basic
Italian
Basic
Remote only
Primarily works remotely
Experience
- AirDDMCustomer AdvisorE-COMMERCENovember 2022 - September 2023 (11 months)Lyon, FranceCustomer service, handling incoming calls, assisting with website usage, processing sales declarations in case of anomalies, updating the database, outbound call campaigns
- Cabot Financial FranceDebt Collection OfficerJanuary 2019 - October 2022 (3 years and 9 months)Caluire-et-Cuire, France- Chasing unpaid customers by phone,- setting up payment plans,- sending payment certificates,- contractual documents,- calls in English and Spanish,- translation of certain documents into English and Spanish
- AG2R LA MONDIALE - GIE AG2RCustomer AdvisorBANKING AND INSURANCENovember 2023 - Today (2 years and 7 months)Lyon, France- handling incoming calls,- processing emails,- sending duplicate membership contracts, addendums,- processing requests from employees, managers, and accountants,- checking mutual and provident contribution accounts,- outbound call campaigns
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Education
- Early Childhood Education DiplomaSap2015préparation au Cap petite enfance
- Virtual Digital AssistantWebworkeuses- Formation sur l'assistanat digital