About Martin
French
Native or bilingual
English
Fluent
Experience
- Back MarketLead Salesforce EngineerTECHJuly 2022 - August 2024 (2 years and 2 months)Bordeaux, FranceTechnical lead of a Salesforce team of four working with agile methodology (Scrum).Responsible for auditing the platform and the architecture of the Salesforce solution (Sales Cloud, Service Cloud, and Experience Cloud) within the Back Market information system with interconnections between different tools.Implementation of business needs in collaboration with the product manager to identify the best technical solutions.Support and training for technical staff.Relevant projects:
- Interconnections between Salesforce and external systems such as the back-office and the log system through an event-driven architecture
- Implementation of a continuous integration system with the writing of over 400 tests
- Key Performance Consulting (KPC)Salesforce Technical ManagerDIGITAL AND ITApril 2021 - July 2022 (1 year and 3 months)Paris, FranceManagement of the Salesforce practice delivery team.Training and coaching of team members.Technical architecture and expertise on Salesforce projects nationwide:
- Software publisher: audit followed by a Lightning migration and improvement of business processes on Sales Cloud
- Large retail: design, architecture, and integration of a Sales Cloud platform
- Non-profit organization: architecture, design, and integration of a Salesforce Nonprofit platform
- Large retail: technical expertise and development on Service Cloud with interconnections between Salesforce and external systems
- Business & Decision GroupSalesforce Technical ExpertDIGITAL AND ITMay 2017 - March 2021 (3 years and 10 months)Bordeaux, FranceTechnical lead for a team of 8 Salesforce professionals.Provided Salesforce technical expertise on over 20 projects, including:
- Software publisher: audit of Sales Cloud and Service Cloud platforms, architecture and integration of business needs, interconnections between Salesforce and the information system, and specific technical expertise on performance issues for a platform with millions of records and thousands of users.
- Software publisher: analysis of business needs, scoping, design, and architecture of the Sales Cloud solution, and implementation.
- Industrial group: audit of the Marketing Cloud platform with implementation of business and technical recommendations followed by user training.
- Food manufacturer: audit of Service Cloud and Marketing Cloud solutions with implementation of recommendations.
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Education
- Expert in Computer Science and Information Systems, Computer EngineeringEPSI - Computer Engineering School2013Expert en informatique et systèmes d'information, Ingénierie informatique
Certifications
- Salesforce Certified AdministratorSalesforce
- Salesforce Certified Advanced AdministratorSalesforce