Description

🌍 Transforming global HR and payroll operations by leveraging strategy, technology, and people to deliver compliant, scalable solutions and build high-performing teams.

👩‍💼 With over 15 years of international experience as an HR Director & Payroll Manager across EMEA, I lead end-to-end HR operations, global payroll implementations, and organizational transformations.

⚙️ My expertise includes:

Employer of Record (EOR) & Professional Employer Organization (PEO) models

Business Process Outsourcing (BPO)

Global Mobility programs

Legal & Tax compliance

💻 I combine deep technical knowledge of HRIS and payroll platforms, with a proven track record of working with and leading implementations on global leaders such as ADP, Cerelgo, Activ Payroll, BluMarbo, Safeguard Global, iPay, and Workday. I design customized system enhancements, automate processes, and ensure operational excellence.

👥 Proven track record of leading and motivating cross-functional, multicultural teams to successfully deliver complex international projects on time and within budget.

📝 My articles have been published in international journals, sharing insights on HR best practices and payroll innovations.

🎤 Experienced speaker and presenter at seminars in Serbia, sharing knowledge and best practices in HR operations and payroll compliance.

🚀 Passionate about leveraging technology and best practices to transform HR and payroll into strategic business drivers that support growth and compliance in fast-changing markets.

Languages

English
Native or bilingual
German
Basic

Workplace preferences

Remote only

Primarily works remotely

AL RAWAFED SERBIA
HR Director
January 2023 - September 2025 (2 years and 8 months)
• Led end-to-end HR operations and transformation across 4 entities, integrating talent management, succession planning, and workforce optimization
• Directed 7 key departments — Human Resources, Payroll, Health & Safety, IT, Tourism, Fleet Management and General Administration, providing strategic leadership to 1,300+ employees (300+ permanent and 1,000+ seasonal) and driving annual revenue exceeding $30M.
• Optimized payroll budgets, compensation frameworks, and benefits programs to maintain competitiveness and cost control
• Implemented HR technology platforms, reducing manual processes by 30%
• Conducted HR data analysis and developed metrics dashboards to support leadership decision-making
• Ensured full compliance with employment laws, labor standards, and internal governance policies, proactively managing organizational risk
• Partnered with key stakeholders and cross-functional business units across multiple regions within a matrix organizational structure to align HR initiatives with operational objectives, resulting in a 40% improvement in employee satisfaction scores and a 15% reduction in staff turnover.
MEI TA EUROPE
HR Section Leader
September 2022 - January 2023 (4 months)
• Led a 20-member HR team overseeing four core functions — HR Administration, Attendance, Payroll, and Legal — ensuring service excellence for 3,000 employees and supporting revenue of $350M annually
• Led the transition to an integrated HRIS and payroll system, increasing efficiency and data accuracy
• Verified, audited, and validated all payroll calculations, reducing discrepancies by 30% and strengthening internal controls
• Implemented Mercer job evaluation and analysis methodologies, improving job grading and compensation accuracy
• Provided strategic guidance to leadership on HR policies, regulatory compliance, employee relations, and performance to foster a productive work environment
BLACKROCK
Regional HR Payroll Associate
March 2022 - September 2022 (6 months)
Serbia
• Partnered with HR service Centre to ensure alignment with Global practice and deliver effective service to EMEA locations
• Managed the comprehensive payroll process for over 2000 employees across 8 countries utilizing ADP Celergo, with a 99% accuracy rate
• Ensured strict adherence to international compliance regulations during the payroll management process
• Conducted thorough review, execution and auditing of assigned EMEA payment transactions
• Played a key role in global HR projects, contributing to the migration from third-party payroll providers to integrated Workday solutions
• Developed and maintained control documents, process flows, and procedures in compliance with SOX requirements