Freelancer profile translated to English.

Description

I help companies organize complex structures, build clear governance, and design transformations that work – strategically thought out, regulatorily secure, and operationally feasible.

My profile combines transformation, governance design, process, and control logic with the analytical precision of an auditor. This mix allows me to create structure while also identifying risks, dependencies, and weaknesses early on – a crucial advantage in demanding environments.

I work where many stakeholders are involved, decisions are blocked, or governance is lacking. This is exactly where I translate complexity into clarity, responsibilities, and practical models.

What I build and stabilize for you:

Service management structures that ensure transparency, controllability, and quality
KPI, SLO, and reporting frameworks that support management decisions
Governance models with clear decision paths and responsibilities
Target & Operating Models (TOM) that function both strategically and operationally
Process & interface design without operational overload
Risk and quality assurance (audit readiness, internal control systems, compliance)
AI Governance including role models, risk analyses, and EU AI Act Alignment

Why clients work with me:

I bring calm, structure, and reliability to issues that have long been unresolved.

I recognize risks before they become visible, translate complex contexts into clear decisions, and deliver results that are immediately usable – without overwhelming teams and without losing sight of the essentials.

Typical fields of application:

Transformation & Change, Governance Design, Operating Models, Reporting & Control Logic, Risk & Quality Assurance, Service and Process Landscapes, Regulatory or Strategic Projects, AI Governance.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Polaris Vision GmbH
SELF-EMPLOYED CONSULTANT – SERVICE MANAGEMENT & OPERATING MODEL
BANKING AND INSURANCE
November 2025 - Today (7 months)
Basel, Switzerland
• • Development of a complete Service Management Framework for a bank – including service catalog, role model, and control logic.
• • Definition of services (scope of services, delimitations, frequency of use, responsibilities).
• • Development of a reporting and KPI concept (dashboards, data flow logic, key figure model).
• • Implementation of clear roles & processes (Service Owner, Group Leads, Management).
• • Design of stable governance elements such as control rhythms, quality assurance, RACI, and interfaces.
Service Management Change Management & Transformation Governance KPI Dashboards Management Reporting
Basler Kantonalbank Basel
TRANSFORMATION MANAGER IN FINANCE & STRATEGIC PROJECT MANAGEMENT ARTIFICIAL INTELLIGENCE
BANKING AND INSURANCE
November 2024 - October 2025 (11 months)
Basel, Switzerland
• • Management of transformation initiatives with a focus on AI
• • Development of a group-wide use case management system
• • Development and continuous improvement of strategic management processes
• • Design of governance structures for digitalization & compliance
change-and-transformation-management Artificial Intelligence Strategic Projects Process Analysis Process Optimization
Basler Kantonalbank Basel
DIVISIONAL MANAGEMENT & FUNCTIONAL LEAD, OPERATIONAL BANKING
BANKING AND INSURANCE
October 2021 - October 2024 (3 years)
Basel, Switzerland
• • Functional lead in controlling, including KPI steering
• • Initiation & management of use cases (digitalization & automation)
• • Budget control & ensuring target achievement
• • Creation of precise analyses for the optimization of internal structures.
Control Corporate Strategy Strategic Planning Cost Management Performance Optimization