About Mark
English
Native or bilingual
Experience
- EnTrust Global LtdGlobal alternative investment managerBANKING AND INSURANCEJanuary 2006 - October 2025 (19 years and 9 months)London, United KingdomProgressed internally over 19 years from Assistant Manager to Director, Information Technology & Chief Information Security Officer, reflecting sustained expansion of enterprise, regulatory, and operational accountability within a globally regulated financial services environment.
- EnTrust GlobalDirector, Information Technology & Chief Information Security OfficerJanuary 2017 - January 2025 (8 years)Appointed in 2017 to establish internal security governance and the firm's first integrated IT and security leadership function. Provided board-level reporting to UK and Singapore regulated entities as an FCA Material Risk Taker. Reported to the CFO, CCO, and Executive Committee as Head of IT and primary security adviser.## Scope and Accountability
- Led a six-person security and infrastructure team providing governance and technical oversight.
- Managed hybrid infrastructure across AWS multi-region VPCs and on-premise services supporting 30 production servers.
- Governed AWS estate with $50,000 monthly spend, balancing resilience with cost discipline.
- Owned MSSP selection, contract governance, SLA management, and telemetry integration.
## Key Contributions- Designed an enterprise security operating model aligned to SOC 2, ISO 27001, FCA SYSC, NIST, and DORA.
- Led SOC 1 and SOC 2 Type I/II audits for 8 consecutive cycles with no material findings.
- Reduced outstanding audit observations by 40% through structured remediation.
- Improved incident detection and response times by 50% via MSSP restructuring and telemetry integration.
- Rationalized SaaS vendor landscape from eight to three strategic providers, reducing systemic risk.
- Introduced board-level cyber risk reporting with defined ownership and tolerance thresholds.
- Directed executive response during security incidents to maintain operational continuity.
- Prioritized multi-million-pound investments against exposure reduction and commercial constraints.
- Led annual penetration testing and quarterly vulnerability scanning across the network estate.
- Directed quarterly reviews for network configurations and role-based access controls.
- Managed annual Business Continuity table-top testing with stakeholders and the board.
- Deployed a centralized ISMS to ingest logs from all network devices and manage governance.
- Developed OS hardening standards for Windows and Linux to reduce the attack surface.
- EnTrust GlobalSenior Vice President, Information TechnologyJanuary 2015 - January 2017 (2 years)London, United Kingdomโข ยท Entrusted with expanded executive responsibility for enterprise infrastructure, control maturity, and technology risk as the organization increased regulatory complexity and international scale.โข ยท Strengthened formal governance structures across IT and security operations.โข ยท Introduced measurable operational KPIs aligned to resilience and audit expectations.โข ยท Enhanced documentation, change control, and evidencing standards in preparation for sustained regulatory analysis.
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Education
- SOCSOC
- FCAFCA