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Mark BahloulMB

Mark Bahloul

AI Architect · Voice AI Agents · LLM · RAG

€850/day
8 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mark

I design AI systems that run in production, not **demos, not slides**, systems that your teams use daily.

Founder of BCome.ai, an AI expertise firm, I have delivered large-scale projects solo for major corporations and public organizations. State-of-the-artvoice agentdeployed for a global Fortune 500 giant (FMCG), multi-agent orchestrator for the public sector, AI pipeline behind the world's largest watch database (Horoview). Two AI SaaS products built and operated in-house.

What I do concretely:
Voice Agents— Design and deployment of agents capable of conducting complex phone conversations: qualification, support, interviews. Several thousand automated calls in production.
Multi-Agent Orchestration— Architectures where multiple AI agents collaborate on complete workflows: ingestion, reasoning, action. Dashboard, monitoring, documented API.
RAG & Internal Assistants— Your business data transformed into a reliable and sourced assistant. Documentation, processes, knowledge base — accessible in natural language.
LLM Conversational Chatbots— Sales, support, onboarding assistants. Integrated into your existing stack.

My approach: every project **starts with a diagnosis**. If AI is not the right answer, I say so. If it is, I deliver quickly, documented, and ensure your teams can operate the system without me. That's how my clients come back, by choice, not by dependency.
Available for short missions (audit, scoping) or long ones (build + deployment + maintenance).
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

  • Japanese

    Basic

Can work on-site
Paris (up to 50km), Reims (up to 50km)

Experience

  • BCome.ai
    Founder & Lead AI Engineer
    TECH
    March 2024 - Today (2 years and 3 months)
    Reims, France
    BCome.ai designs and deploys conversational and autonomous artificial intelligence systems for B2B companies: real-time voice agents, high-precision RAG, LLM multi-agent orchestration. From architecture to hand-off, in full autonomy.

    Achievements:
    • Prospectingvoice agents(cold call) nearly 24/7 across several sectors (energy, legal, construction), with automatic categorization and prioritization of prospects.
    *Interview voice agentsand business knowledge transfer for a **global FMCG leader**.
    • Platform of dynamic and configurableAI agentsfor thepublic sector(local authorities), real-time architecture.
    • Conversational assistantsmulti-agent with RAGfor thepublic sector (municipalities, citizens).
    • Multi-source data aggregator and categorizer for thepharmaceuticalsector.
    • Oenological recommendation chatbot **(RAG + STT/TTS)**.
    Result:

    *10+ B2B clients delivered(startups, mid-sized companies, public organizations, service providers to large international groups)

    *8 agent modules delivered in 18 months
    • severaltens of thousands of voice callsautomated in production
    • systemsdocumentedand operatedautonomouslyby clients after delivery.
    AI Agent RAG Langchain Twilio Mistral
  • Voxist
    Voice AI Expert — Interview & Knowledge Transfer Agent
    SOFTWARE PUBLISHING
    June 2025 - November 2025 (5 months)
    Paris, France
    Design and deployment of a voice agent capable of conducting structured interviews and capturing business knowledge fora global consumer goods leader(FMCG).

    Achievements:
    • End-to-end **automated voice interview system**: conducting structured interviews, extracting and structuring business knowledge.
    • Scalable cloud architecture (**Kubernetes**) to handle large-scale production call volumes.
    • LLM integration for contextual understanding and dynamic follow-up of the interview flow.
    Result:
    • several thousand calls made in production
    • 4-month mission delivered in full autonomy, from design to production.
    Microsoft Azure Kubernetes Voxist LLM Fast API
  • Twinsly
    Twinsly — Co-founder & CTO
    SOCIAL NETWORKS
    July 2024 - Today (1 year and 11 months)
    Lyon, France
    Twinsly is an AI prospecting SaaS (setting) on Instagram, 100% French. Co-founder and 50% partner, in charge of technology: CTO, DevOps, back-end and AI development.

    Achievements:
    • Architecture and complete development of the platform from end to end (back-end, AI, infrastructure, CI/CD).
    • Double RAG system to finely personalize each agent's responses based on its context and target.
    • Advanced voice management: reading, voice cloning, and sending Instagram voice messages, for prospecting indistinguishable from a human.
    • Extensive customization allowing each user to create a truly unique AI, with their voice, style, and scope.
    • 100% self-service product, configurable without any technical skills.
    Result:platform in production, 100% sovereign stack (French hosting and models where relevant), scalable architecture ready to handle user volume.
    RAG Docker AWS LLM TTS

Reviews

5.0

Out of 7 ratings

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Recommendations

Christophe BellagambaCB
FU
Christophe Bellagamba and 1 other person have recommended Mark

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Education

  • AI Developer, Computer programming, specific applications
    Simplon.co
    2022
    Developpeur IA, Programmation informatique, applications spécifiques

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