Freelancer profile translated to English.
Back to original languageAbout Marine
Consultant in structuring & organization, I help teams and managers regain clarity, fluidity, and coherence in their functioning.
With 20 years of professional experience, including 6 years in management and coordination, I intervene when organizations need to restore order, harmonize practices, structure processes, or strengthen collective dynamics.
I support my clients to:
- clarify roles, responsibilities, and information flows
- structure processes and operating methods
- improve operational organization
- support managers in their practices
- facilitate collaboration and strengthen cohesion
My approach is gentle, structuring, and pragmatic: I create work environments that are more readable, more efficient, and more serene.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- LCL LE CREDIT LYONNAISBank branch managerBANKING AND INSURANCEDecember 2019 - March 2026 (6 years and 3 months)
- Operational deployment of the group's strategic orientations and objective steering.
- Daily animation of activity: team support, coaching, skill development, and hybrid coordination.
- Monitoring of indicators, prioritization of actions, and ensuring the quality of customer communication.
- Participation in transformation projects (digitalization, customer journey evolution) and rigorous application of risk management procedures and rules.
- Recruitment, integration, and training of employees, creating a positive collective dynamic and a climate of trust.
- LCL LE CREDIT LYONNAISPRIVATE BANK MANAGERBANKING AND INSURANCEMarch 2016 - December 2019 (3 years and 9 months)
- Relay and support for the multi-site manager, with operational steering of a multidisciplinary team.
- Management of a portfolio of professional wealth clients and support for service quality.
- Definition and monitoring of individual and collective objectives, coordination with internal departments and partners.
- Daily animation, employee skill development, and contribution to the collective dynamic.
- LCL LE CREDIT LYONNAISFINANCIAL ADVISORBANKING AND INSURANCEOctober 2004 - March 2016 (11 years and 5 months)
- Management of a portfolio of individual and wealth clients, supporting them in their financial projects.
- Analysis of situations, processing of financing applications, and personalized follow-up.
- Development of customer satisfaction and lasting loyalty.
- Promotion and support for the use of digital tools to simplify customer journeys.
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Education
- ITB – BANKING UNIT MANAGER (RNCP 7)ESBANQUE2026ITB – RESPONSABLE UNITE BANCAIRE (RNCP 7)
- BACHELOR'S DEGREE IN ECONOMIC AND SOCIAL SCIENCESUniversitéEvryValD'Essonne2015LICENCE SCIENCES ÉCONOMIQUES ET SOCIALES