About Mansour
English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual
Experience
- Datacorp LyonCegid Y2 ConsultantDIGITAL AND ITApril 2022 - Today (4 years and 2 months)Lyon, France- Management and resolution of level III client incidents, FAQ creation- Project Management- Point of Sale Digitalization (clienteling, cataloging)- Unified stock management- Functional & technical aspects of integrating the Cegid Retail Y2 solution (imports, exports, web services...)- Integrated payment system implementation- Store to Web Project- Clienteling Project on Y2 in progress- Reference for a VIP business application
- Christian DIORProject Manager Expert CEGID Y2LUXURY GOODSMay 2022 - August 2023 (1 year and 3 months)Paris, France- Management and resolution of level 3 client incidents, FAQ creation- Project Management- Point of Sale Digitalization: clienteling, cataloging- Unified stock management- Functional and technical integration of the Cegid Y2 solution (imports, export, web services...)- Referencing of a VIP business application- Technical expertise support for functional consultants- End-to-end execution of Cegid Y2 retail projects- Migration of the application from V18 to V21 with hypercare period maintenance
- CHANELCegid Y2 TMA ConsultantLUXURY GOODSMarch 2020 - March 2022 (2 years and 1 month)Paris, France- Management and resolution of level III client incidents, FAQ creation- Project Management- Integration of functional & technical aspects of the Cegid Retail Y2 solution (imports, exports, web services...)- Feasibility analysis, technical specifications for specific developments carried out via the Cegid Business Studio tool (needs identification)- E-Receipt implementation- Cegid Y2 version upgrade from V18 to V19- Serial number management in inventory- Implementation of rolling inventory and the INVENTORY TRACKING moduleDuring the pre-sales phase:- Scoping of needs (workshop facilitation)- Analysis of "business" user needs- Drafting of functional and technical specifications (general to detailed)- Participation in the development preparation phase (installation/configuration, environment, modeling, parameterization, connection...)- Identification of standard integration solutions or via specific development- Building or contributing to the test and user acceptance strategy- Assisting in the creation of test sets (TNR)- Conducting technical and integration tests and verifying the functional consistency of data in collaboration with business referents- Assisting with user acceptance and, possibly, with go-live and the first production cycle
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Education
- Master's degree in Information EngineeringUniversity ULS1997
- Technician in Management Information TechnologyISET1996