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Malek AjmiMA

Malek Ajmi

Consultant Dynamics 365 CRM & Power Platform

€450/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Malek

As a Dynamics 365 CRM & Power Platform Consultant, my main objective is to optimize business processes in sales and marketing to deliver exceptional customer experiences. With 1.5 years of experience in this field, I have developed expertise in designing, implementing, and optimizing Dynamics 365 CRM and Power Platform solutions.

Thanks to my strong understanding of the needs of sales and marketing teams, I have helped transform operations by using advanced features such as workflow automation, user interface customization, and data integration. I have collaborated closely with internal teams and external stakeholders to align business processes with the company's strategic objectives.

My approach is centered on continuous improvement and innovation. I am constantly on the lookout for the latest trends in sales and marketing, and I strive to integrate best practices and emerging technologies into my solutions. I am passionate about using data analysis to make informed decisions and improve the performance of sales and marketing teams.

As a results-oriented professional, I have demonstrated my ability to work effectively in a team and communicate clearly and concisely with organization members at all hierarchical levels.
  • Arabic

    Native or bilingual

  • French

    Fluent

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • Binit Nearshore Services (BinitNS)
    Consultant Dynamics 365 CRM & Power Platform
    CONSULTING AND AUDITS
    June 2022 - Today (4 years)
    Tunis, Tunisia
    For the client "CAFPI", I am responsible for:
    • Analyzing and gathering client needs: understanding client business processes and determining the feasibility of customized solutions.
    • Writing detailed technical & functional specifications.
    • Creating Marketing Automation processes using ClickDimensions and Dynamics sequences.
    • Creating flows using Power Automate.
    • Setting up and configuring the solution to meet specific client needs, by customizing entities, forms, and workflows to optimize their operational efficiency.
    • Assisting with Dynamics 365 CRM business support, on 3 levels: User support, Incident and complex request processing, Resolving advanced customization and plugin development issues.
    • Developing plugins, custom workflows, and Web resources (HTML, JavaScript) based on client specifications.
    • Delivering sprint solutions in test (UAT) and production environments with post-delivery incident resolution.
    • Technological watch around Dynamics 365, following updates and exploring new features to provide relevant advice to clients...
    Tools: Power Apps, Power Automate, Dynamics 365 CRM, ClickDimensions, XRMToolBox, Javascript, C#, LINQ, PCF, Dynamics 365 Sales.
  • Binit Nearshore Services (BINITNS)
    PFE Intern
    CONSULTING AND AUDITS
    February 2022 - May 2022 (3 months)
    Tunis, Tunisia
  • Linedata - Asset Management
    Engineering Internship
    SOFTWARE PUBLISHING
    July 2021 - August 2021 (1 month)
    Tunis, Tunisia
    Develop a tool that allows the AMP team to visualize the workflow of modifications/issues for AMP versions. Technologies: C#/ASP.NET, React, Material-UI, REST, TeamCity API

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Education

  • Engineering Diploma, Computer Science
    ESPRIT (Higher Private School of Engineering and Technology)
    2022
    Diplôme d'ingénieur, Informatique
  • Bachelor's Degree, Management Information Systems
    Higher Institute of Management of Tunis
    2019
    Licence, Informatique du Gestion

Skill set (17)

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