Freelancer profile translated to English.

Description

Systems & Networks Technician with 5 years of experience, including one year as a technical referent managing a team of 17 technicians.

I assist companies by ensuring:

Management, administration, and security of IT infrastructures (Windows/MacOS, JAMF, INTUNE, Office Suite, Google Workspace, LAN/WAN networks, VPN (Cisco, Zscaler)).

User support and complex incident resolution.

Coordination and technical support for teams.

Accustomed to working in demanding environments (ESN, major clients), I combine technical expertise with management skills to guarantee the continuity of IT services.

Flexible and results-oriented, I adapt to my clients' needs, whether for one-off assignments or regular collaborations.

Sincerely,

Malcolm LANDÉE

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 30km)

CASIO FRANCE
Freelance Support Technician - Windows 11 Migration
November 2025 - December 2025 (1 month)
Windows 11 deployment for 90 employees
IT Maintenance and Support
Stock management
Appointment scheduling
Travel to G-SHOCK STORE (WIN11 deployment on cash register)
Windows 11 deployment IT maintenance Migration Customer service
BNP Paribas pour Ozitem
System & Network Referent Technician
November 2024 - November 2025 (1 year)
Management of 17 technicians
Implementation of schedules (New arrivals / team schedule)
Implementation of new procedures
Sending and receiving phones
Sending and receiving workstations via transfer slips
Monthly inventories
Validation of team timesheets
Meeting with the client and the service provider company
Organization of team meetings
Microsoft Office Active Directory VPN IT asset management Incident management
BNP Paribas pour Ozitem
System and Network IT Technician
January 2024 - November 2024 (10 months)
& Networks. Welcome employees in a Counter space
Welcome new employees in a Welcome Lounge
Level 1/2 Incident Management
Level 3 Incident Escalation
IT Asset Management
INTUNE phone enrollment (Apple and Android)
MAC enrollment ...