Freelancer profile translated to English.
Back to original languageAbout Léo
Boost your hotel or restaurant with custom AI Agents!
Pay at the end of the installation. Satisfied or Refunded Guarantee.
I create customer service and management AI agents specifically designed for hotels and restaurants. My solutions automate your time-consuming tasks, allowing you to save 10 hours per week, reduce your support costs...
Result:
+ more time for you to focus on the essentials
+ more productivity
+ more customer satisfaction
+ more revenue
French
Native or bilingual
English
Fluent
German
Fluent
Chinese
Conversational
Remote only
Primarily works remotely
Experience
- ZAIDirectorTECHJanuary 2026 - Today (5 months)Paris, FranceWith my experience in designing and deploying AI agents dedicated to the hotel and restaurant industry, I have acquired skills in automating their key processes.My expertise covers the creation of conversational agents for:
- reservation management
- 24/7 multilingual customer service
- targeted prospecting and loyalty building
My achievements include:- Reduction of operational costs for hotel groups through the automation of repetitive tasks.
- Increase in the conversion rate of reservation requests through AI agents capable of responding instantly and personalizing the customer experience.
- Improvement of customer satisfaction through responsive and permanently available service, even during peak periods.
My approach combines cutting-edge technology with a deep understanding of field challenges, for solutions that adapt to the real needs of hospitality and restaurant professionals. - DiatocarpetDirectorE-COMMERCEOctober 2024 - May 2025 (7 months)Paris, FranceE-commerce boutique dedicated to diatomite rugs:- focus on a fluid and informative customer experience- rigorous product selection- optimized purchase journey.Logistics management:- procurement- inventory management- order processing- delivery trackingwhile ensuring responsive customer service to answer technical questions and personalize usage advice.
- DiatomDirectorE-COMMERCESeptember 2024 - September 2025 (1 year)Paris, FranceCreation of key processes for an online store by automating:- order management- delivery tracking- customer follow-up (abandoned carts, post-purchase emails).Implementation of tools to analyze performance and personalize the customer experience, while reducing repetitive tasks for the team.
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Education
- BrevetSegalen2023