About Lounes
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Spanish
Basic
Experience
- HANDIRECTAdministrative AgentHUMAN RESOURCESFebruary 2025 - Today (1 year and 4 months)Bois-Colombes, FranceHuman resources management for several multinationals: administration of apprenticeship contracts, coordination of training, organization of medical visits, and financial reconciliation.
- Park hyatt vendomeHospitality, Restaurant and Event ManagementHOSPITALITYDecember 2024 - July 2025 (7 months)Paris, FranceLuxury Hospitality Assignment - Reception & Customer ServiceComplete management of reservations on the OPERA system, including welcoming and checking in VIP clients. Handling special requests and resolving complaints with personalized follow-up. Daily coordination with housekeeping and restaurant services to ensure an optimal customer experience. Management of departures and preparation of final invoices.Gourmet Restaurant Assignment - Table ServiceSupervision of table service with reservation management and table layout planning. Personalized guidance for clients in their gastronomic and wine choices. Close coordination with the kitchen brigade to ensure smooth service. Active participation in the training and supervision of service staff.Event Assignment - Banquet OrganizationComplete logistical planning for events up to 200 people. Coordination of all service providers including caterer, decorator, and technical team. Rigorous budget management and invoicing process. Supervision of setup and dismantling operations. Management of service teams during events.Back Office Assignment - Administrative ManagementContinuous inventory monitoring and order processing. Development and optimization of staff schedules. Regular preparation of activity reports and performance indicators. Specific management of group reservations with personalized quote preparation. Handling of invoicing and accounting reconciliation operations.
- Sensations du mondeInternship EVENT MANAGEMENT, SPORTS and BACK OFFICETRAVEL AND TOURISMMarch 2024 - September 2024 (6 months)As part of this internship, I participated in the organization and coordination of sports events for a specialized tour operator. My tasks included logistical management of participants, coordination with technical and sports providers, and administrative follow-up of files. I also contributed to event communication and operational support during the events. This internship allowed me to develop my skills in event project management and sports activity organization.
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