Loraine Keller

My mission is simple: to strengthen SoSP teams as part of the launch of its SoDoc solution, the cross-functional ECM integrated with Microsoft 365. In practice (among other things):

- I am reinforcing the Consulting department for pre-sales, scoping phases, POCs, and ECM project management.

- I am bringing additional ECM expertise to the R&D team.

- I am facilitating the company's anticipated growth through a process-oriented approach.

Creating and leading a network of Business Partners within the group to collectively improve efficiency. Key initiative: the "Process Enhancement Program":

- Developing a process-oriented approach to understand and document all organizational processes.

- Mapping processes, an essential support for a common understanding of the company and its value chain.

- Designing a dedicated process space within the intranet (catalog, documentation, methodology...).

- Initiating a continuous process improvement approach (BPM). Other areas of work: continuing the adoption and skill development of employees on MS Teams (remote work, live events...) and the SharePoint intranet, Microsoft 365 tool governance, implementing targeted KM solutions (knowledge transfer for departing experts...), etc.

Designing and coordinating the implementation of the group's Digital Workplace (Microsoft 365):

- Defining and implementing the Corporate ECM strategy.

- Designing and developing custom SharePoint sites for knowledge management and sharing, in collaboration with business units (functional workshops and support).

- Promoting adoption and skill development for employees on Teams, change management.

- Disseminating best practices for document management and knowledge sharing.

- Modeling internal processes and designing automated workflows (Power Automate).

- Functional Microsoft 365 lead within the IT department.