Freelancer profile translated to English.

Description

Systems & Network Administrator / IT Support with 8 years of experience, I assist companies in the administration, security, and operational maintenance of their IT infrastructures.

I work on multi-site environments as well as on N1/N2/N3 user support needs, IT asset management, virtualization, networks, and cybersecurity. My goal is to provide reliable, secure, and business-adapted solutions while ensuring service continuity.

I can be involved in:

Systems and network administration
Workstation deployment and management (Intune / Autopilot)
N1/N2/N3 user and proximity support
Access and security management (MFA, SSO, security policies)
Monitoring, backups, and ongoing maintenance
Virtualization and infrastructure management
Technical documentation and IT process improvement
Infrastructure migration or redesign projects

I have also participated in projects related to cybersecurity and ISO 27001 compliance, with a field-oriented approach, focusing on responsiveness and quality of service.

Languages

English
Native or bilingual
Macedonian
Native or bilingual
Serbian
Native or bilingual
Croatian
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 30km)

AVA6
Systems and Network Administrator
January 2024 - Today (2 years and 5 months)
Paris, France
Administration and monitoring of multi-site systems and network infrastructures
IT project management and coordination with technical teams
Administration and security of M365 and Azure AD environments
Management of user accounts, access, and security policies
Management of network equipment (Fortigate, Watchguard, Huawwei, Netgear)
Administration of the virtualization environment via VCenter
Administration and maintenance of NAS storage
Implementation of cybersecurity policies and user awareness
Incident and request management via Freshdesk
Technical documentation and IT process improvement
N2-N3 user support
Wi-Fi access point management via Ruckus
Backup management via Metallic
Daily ongoing maintenance
Workstation deployment and management via Intune / Autopilot
Participation in infrastructure redesign projects
Windows Server Watchguard Veeam NAS Ruckus
Intersec
Systems and Network Administrator
January 2023 - January 2024 (1 year)
Paris, France
Administration of a Linux environment (Ubuntu / Debian)
Identity and access management via LDAP
Deployment and management of IPSec / SSL VPNs
Administration of the Proxmox virtualised infrastructure
Firewall configuration / Network segmentation switch VLAN
Incident management and N2/N3 support
Participation in ISO 27001 project (security controls and compliance)
Backup management and restoration testing
Coordination with Data and Dev teams
Writing technical documentation and IT/User procedures
ISO 27001 User Support Ongoing Maintenance Technical Documentation Onboarding
Alpiq
Systems and Network Administrator
January 2021 - January 2022 (1 year)
Paris, France
Administration and management of servers and the AD infrastructure
Onboarding/Offboarding of new employees
Administration and management of M365 user account services
N1/N2 user support, IT incident processing and tracking via Freshdesk
Management and maintenance of IT assets (workstations and network equipment)
Installation and configuration of Wi-Fi access points
Analysis and treatment of system vulnerabilities and workstation security via Bitdefender GravityZone
Writing technical documents and internal procedures
Raising employee awareness on IT security best practices
Backup management via Veeam
Veeam Bitdefender M365 Cybersecurity Awareness Workstation