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Laure MartinLM

Laure Martin

Content creator or editor

€500/day
Reims, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laure

Hello everyone,

My name is Laure, I'm the mother of a little boy who will soon have a little brother! I live in the countryside in Aisne.

After 10 years as a customer service telephone advisor, 3 years of life as a mother and the upheavals that come with it, 😉
I feel today, and have for a while actually, the need to find more professional fulfillment and to rediscover myself.

My last truly fulfilling professional experience was in 2015, which involved supporting and advising on integration, as well as training for learning the French language for a foreign audience or those with literacy issues.

During this experience, I was able to confirm that I have a considerable interest in the French language and the precision of words, and that I thrive in a job where I can offer comprehensive and personalized support.

On this app, I want to offer various services that would allow me to practice my passion for writing.

I offer content writing, formatting, rephrasing, or correction for effective and pleasant visualization and reading.

I can help you with:

. Blog posts
. Advertising messages
. Digital or paper content creation
. Creation of artistic and abstract supports on paper
. Digital or paper formatting
. Responses to social media comments
. Support (brainstorming) in content creation (ideas for texts or videos)

I prioritize clear, kind, and audience-appropriate content.

I am particularly interested in the world of psychology, personal development, education, and well-being.

Serious, motivated, and organized, I respect deadlines and adapt to your needs.

Do not hesitate to contact me to discuss your project.

Laure
  • French

    Native or bilingual

Can work on-site
Reims (up to 50km)

Experience

  • VELSIA
    Customer service telephone advisor
    TELECOMMUNICATIONS
    July 2016 - Today (9 years and 11 months)
    Reims, France
    I welcome the customer and identify them, I rephrase their request.
    I analyze the file, and provide an appropriate response or propose a solution in compliance with current procedures. I carry out information monitoring to check procedures.
    I also contact other stakeholders in the file to help move it forward.
    I schedule appointments.
    During each call, I use communication strategies, particularly for conflict management, and I adapt my posture according to the interlocutor.
  • AFEC
    French language trainer
    SOCIAL NETWORKS
    September 2014 - June 2015 (9 months)
    Reims, France
    Preparation of visual aids for learning French
    Support for a foreign audience or those with literacy issues
    Individual support for writing assistance and spelling correction
    Leading group classes for learning French
    Support for illiterate individuals.
    Writing and presentation of a file detailing my experience
    Active listening Adaptability Content writing Workshop facilitation Personalized support
  • AFEC
    Professional integration advisor
    SOCIAL NETWORKS
    April 2014 - June 2015 (1 year and 2 months)
    Reims, France
    Support in writing and formatting CVs and cover letters.

    Leading workshops to help with application writing.

    Content rephrasing and spelling correction

    Conducting individual interviews to welcome, meet, and support the beneficiary.

    Scheduling appointments.

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