Freelancer profile translated to English.
Back to original languageAbout Lauréline
I spent 8 years designing digital products. And then I started to ask myself: for whom, and for what?
Today, Isupport NGOs, associations, and impact-driven organizations in the organizational and digital transformation of their services,with the same rigor, but in service of social and environmental issues. Participatory research with citizens for the UNDP, design of an educational platform for JA France (90% validated prototype), facilitation on gender inequality at emlyon.
My approach is results-oriented: understand deeply before designing. Qualitative Research · Workshop Facilitation · Service Design · M&E. Trilingual FR/EN/ES — field and remote missions.
During my assignments, I have for example:
-> 90% user adoption on a prototype co-designed with 47 young people and 8 facilitators (Entreprendre pour Apprendre)
-> +33% revenue in 1 year through strategic repositioning driven by research (SuperForge, 17 people)
-> Qualitative analysis of +50 field interviews delivered with complete autonomy for the UNDP
-> 75% reduction in communication costs, monitoring dashboard, and editorial strategy (Seeds of Hope)
French
Native or bilingual
English
Conversational
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- PNUD TukyaSocial Design ResearcherPUBLIC SECTOROctober 2025 - November 2025 (1 month)Istanbul, TürkiyeSupporting cities in integrating the portfolio approach through participatory research with citizens (M4EG).-> Qualitative analysis of over 50 interviews with citizens and key stakeholders to identify patterns of needs, challenges, and opportunities.-> Writing local reports and a regional summary for UNDP's urban strategy.=> Recommendations and practical knowledge contributing to the construction of participatory urban transformation public policies.
- Seeds of HopeKnowledge Management and Communication ConsultantCIVIC AND SOCIAL ORGANIZATIONSJune 2025 - June 2025Huaraz, PeruNGO fighting child poverty through education — need for volunteer recruitment.-> Creation of a fun course on screen awareness.-> Definition of communication and marketing strategy to attract volunteers; photo/reportage production.-> Design of a data dashboard to monitor and optimize volunteer recruitment.=> Better traceability in recruitment strategies.
- Entreprendre pour apprendreService DesignerCIVIC AND SOCIAL ORGANIZATIONSDecember 2024 - May 2025 (5 months)Paris, FranceNGO: youth empowerment and SME creation, reduction of educational inequalities — beneficiary disengagement; need for an educational platform.-> Conducted mixed research (15 tutors and 96 young people), synthesized problems, and prioritized engagement factors.-> Designed a testing protocol and a multi-stakeholder prototype; managed with 48 young people & 8 tutors.-> Organized synthesis and presented to the management committee; defined the implementation plan.=> Prototype validated by users at 90% tested.
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Gender and environmentUNCC:Learn2026Comprendre les liens entre égalité de genre et enjeux environnementaux, et acquérir des outils pour intégrer une approche genre dans les actions en faveur du développement durable.
- MEAL - Monitoring & EvaluationHumanitarian Leadership Academy2026Certifications, sur la conception appronfondie des indicateurs sociaux et transformer une organisation en une entité apprenante