Freelancer profile translated to English.

Description

➡️ Experience as a Quality Engineer in the Regional Support Structure Pasqual and as Deputy Director of Quality & Risk Management in a healthcare facility.

➡️ Specialist in the experience of patients, accompanied individuals, and caregivers.

➡️ 18 years of experience in event project management and communication in the healthcare sector, in France and internationally.

I work with professionals in ESSMS, the healthcare sector, and DACs (Coordination Support Devices) in the following areas:

✅ Quality approach,

✅ Project management,

✅ New evaluation system for ESSMS, with support on HAS methods,

✅ Development of the patient experience, that of accompanied individuals, and their caregivers,

✅ Improvement of the patient pathway,

✅ Strategy,

✅ Internal and external communication.

👉 COMMUNICATION

Deployment of your internal and external communication:

- content writing,

- creation of materials,

- organization of communication channels.

👉 STRATEGY

-Writing and formatting of the establishment project and annual activity reports.

-Support on quality policy and its monitoring.

-Project management for the improvement of care pathways.

👉 ESSMS EVALUATION

Preparation for the new ESSMS (Social and Medico-Social Establishments and Services) evaluation system:

-implement and monitor its quality approach,

-tracer companion method,

-targeted tracer method,

-system audit method,

-animate and maintain the Social Life Council,

-self-assessment.

👉 QUALITY APPROACH

-Risk mapping, SWOT analysis (identification of strengths, weaknesses, opportunities, and threats).

-Implementation and monitoring of the improvement action plan.

-Implementation and monitoring of indicators.

-Creation and animation of bodies (quality committee, management review, User Commission, Social Life Council...).

Industry field of expertise

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Marseille (up to 50km)

CareCom Consulting
ESSMS Evaluator
September 2024 - Today (1 year and 9 months)
Over 31 evaluations already carried out for structures supporting the elderly, people with disabilities, people with specific difficulties, and ESSMS responsible for reception, accommodation, integration, and child protection.
ESSMS Evaluation Personalized support
CareCom Consulting
Consultant for ESSMS and Health Coordination Stakeholders
April 2024 - Today (2 years and 2 months)
I support ESSMS, DACs, DERs, and DSRs in:
-evaluation,
-quality approach (DUERP, working groups, co-construction, writing and formatting procedures),
-strategy (co-construction, writing and formatting of the service/establishment project according to evaluation expectations and RBPP),
-internal and external communication (content and graphic design),
-development of the experience of accompanied individuals and caregivers, health democracy,
-continuity and fluidity of the pathway for accompanied individuals.
Structure Régionale d'Appui Pasqual à la qualité des soins et la sécurité des patients
Quality Engineer in Healthcare, ESSMS, and DAC Sectors
PUBLIC SECTOR
September 2021 - November 2023 (2 years and 3 months)
-SRA Pilot for the new ESSMS quality evaluation
-Support for ESSMS and healthcare facilities in their quality and risk management approach, self-assessment, and HAS methods
-Organization of regional HAS-FORAP meetings for professionals on the new ESSMS (Social and Medico-Social Establishments and Services) evaluation system
-Writing training materials and educational tools on the quality approach and the involvement of accompanied individuals in the medico-social sector
-Facilitation of the national FORAP / High Authority of Health working group for the prevention, reporting, and analysis of serious adverse events associated with care (SAE)