Freelancer profile translated to English.

Description

I am an administrative assistant with solid experience in administrative management and customer follow-up, particularly in the technical sector.

For 8 years within an air conditioning company in Marseille, I helped structure the internal organization by implementing comprehensive customer follow-up, from appointment scheduling to final invoicing.

I managed the entire customer cycle:

• appointment scheduling

• quote creation and tracking

• commercial follow-ups

• supplier order management

• preparation of site files

• invoicing and payment tracking

I also implemented:

• a stock management system

• maintenance contract tracking

Subsequently, I worked as an administrative assistant at Demeco and then at Neosun, before starting my own business 9 years ago.

Today, alongside my business, I offer my services to companies needing to structure their organization or delegate their administrative management.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Le Muy (up to 50km)

Au Fil Des Cils
Business Owner – Management & Organization (8 years)
February 2018 - Today (8 years and 4 months)
For 8 years, I have been running my own business and managing all administrative, commercial, and organizational aspects. This experience has allowed me to develop strong autonomy, great rigor, and a global vision of business management.

I specifically handle:
- administrative management
- turnover tracking
- client relations
- schedule management and daily organization
- communication and offer implementation
Autonomy Customer Relations Administrative Management Calendar Management Priority Management
Neosun
Administrative Assistant – Construction Company (Sainte Maxime)
May 2016 - October 2016 (5 months)
I covered a replacement role in a construction company to manage daily administrative tasks: file management, call handling, document preparation, internal organization, client/supplier relations, and supplier orders.
All processes were already in place; my mission was to ensure their continuity while bringing my experience to optimize critical points and improve administrative flow.
Calendar Management Priority Management Administrative Follow-up Customer Follow-up Teamwork
SOFRAT
Freelance Administrative Assistant | Administrative Management, Quotes, Invoicing, Organization
CIVIL ENGINEERING
October 2006 - October 2014 (8 years)
Marseille, France
Organized and rigorous administrative assistant, I held an executive assistant position where the tasks were created upon my arrival to structure and optimize the company's administrative management.

I implemented several processes to facilitate the tracking of quotes, contracts, invoices, and work, as well as the management of technicians. I also developed a stock management system and tracking tools to simplify daily organization.

Today, I support companies and freelancers in:
• administrative follow-up
• management of quotes and invoices
• implementation of simple and effective processes
• stock management and tracking
• daily administrative support.

Organized, autonomous, and reliable, I am committed to simplifying administrative management to allow managers to focus on their business.

Available for one-time or regular remote assignments.
Stock Management Independent Work Calendar Management Administrative Management Filing and Archiving