About Laura
English
Native or bilingual
Spanish
Native or bilingual
Experience
- Freelancer.comGraphic Designer and IllustratorDIGITAL AND ITAugust 2022 - Today (3 years and 10 months)Atlanta, United States• • Brand Identity Development: Designed comprehensive visual identity systems, including custom logos, typography selection, and cohesive color palettes for digital-first brands.• • Digital Illustration & Character Design: Created high-fidelity vector illustrations and character assets using Adobe Fresco and Illustrator for social media and commercial applications.• • Visual Strategy & Assets: Developed engaging social media graphics and marketing materials, ensuring consistent brand storytelling across multiple digital platforms.• • End-to-End Product Design: Managed the full creative workflow for physical products, from initial sketching and digital mock-up creation to final print-ready file preparation.• • UI/Visual Components: Leveraged Figma to design intuitive layouts and visual assets for digital interfaces, focusing on hierarchy and user engagement.
- Macy'sManager, Sales and Customer ExperienceJune 2016 - July 2022 (6 years and 1 month)• • Led customer experience initiatives focused on improving engagement, satisfaction, and service usability• • Conducted behavioral analysis of in-store journeys to identify friction points and improve the overall experience• • Used performance metrics and customer feedback to guide data-driven improvements in service and interaction design
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Education
- BA in Arts - Graphic DesignerKennesaw State UniversityBA in Arts - Graphic Designer