Freelancer profile translated to English.

Description

E X E C U T I V E S U M M A R Y

● Takes end-to-end responsibility for AI projects: AI-Readiness, Blueprinting, LLM Integration, and Rollout.

● Accelerates manual core processes through blueprinting and LLM integration: -40% offer lead time, -15% coordination loops (Construction).

● Automates communication processes through Conversational AI Blueprinting: 20% call automation, 6 hrs. time savings per employee/week (Healthcare).

● Transforms 1:1 processes into scalable LLM agent systems: 12 hrs. management time savings/week, reproducible product model (HR-Tech).

● Three projects in 18 months demonstrate repeatability: Assessment, Blueprint, Implementation, Rollout with measurable results.

K E Y A C H I E V E M E N T S

LLM Workflow Blueprinting & Integration (Construction)

● -40% offer lead time (5 to 3 days) through AI workflow blueprints and LLM integration into decision paths between Sales, PM, and Site Management.

● -15% coordination loops; AI-Readiness Assessment and pilot project completed, rollout to further processes prepared.

Voice Agent Rollout (Healthcare)

● 20% of incoming calls automated through blueprinting and implementation control of an LLM telephone agent (n8n, Twilio, BYOC) with CRM integration.

● 6 hrs. time savings per employee and week; 24/7 availability; scalable basis for further AI automation.

AI Agent System & Productization (HR-Tech)

● 1:1 coaching process transformed into a scalable LLM product: Blueprint, agent architecture, and implementation via Make, Voiceflow, and OpenAI API.

● 12 hrs. management time savings per week; unlimited scalability, reproducible product model instead of manual individual support.

AI Enablement & Governance Development

● Structured decision logic and governance structures for sustainable AI integration into operational processes.

● Cross-departmental stakeholder management (business units, IT, decision-makers) to ensure productive rollouts.

Industry field of expertise

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Hamburg (up to 50km)

AI Operations Setup & LLM-basierte Workflow Automation - Construction
AI Implementation Consultant/ AI Project Lead
CIVIL ENGINEERING
October 2025 - March 2026 (5 months)
Goal
Structured integration of AI into core operational processes (offer and project start phases).

Responsibility
Overall responsibility, including stakeholder management (Sales, Procurement, Project Management, Site Management) for analysis, restructuring, and AI preparation of two core operational processes (offer and project start phases). Management of functional and organizational integration, including decision logic, governance, and pilot project preparation.

Achievements
- Analysis of two value-adding core processes (offer phase & project start)
- AI Readiness Assessment (governance, data, IT landscape)
- Identification and prioritization of concrete AI use cases
- Restructuring of decision paths and coordination processes
- Development of an AI workflow blueprint
- Preparation and structuring of a pilot project

Result
- Reduction of offer creation time from 5 to 3 days (-40% lead time)
- Time savings in procurement: approx. 5 hours per person/week
- Savings of approx. 20 hours per person in the project start phase
- Reduction of coordination loops by approx. 15%
- Clear decision logic and structured knowledge transfer between Sales, Project Management, and Site Management
Generative AI AI Implementation Workflow automation Process Optimization n8n
Conversational AI & Voice Automation - Health
AI Automation Consultant/ Process Designer
HEALTH AND WELLNESS
September 2025 - January 2026 (4 months)
Goal
Automation of recurring patient inquiries through the implementation of an LLM-based telephone agent with integration into existing systems.

Responsibility
Responsible for the conception, technical integration, and rollout of an LLM-based telephone agent, including API connection and workflow orchestration into existing systems.

Achievements
- Analysis of existing inbound and outbound communication processes
- Identification and definition of 3 standardizable use cases
- Conception of the dialog architecture (intent structure)
- Integration into existing practice and communication systems
- Workflow automation via Make and API connection
- Technical integration via REST API and webhooks into existing CRM and communication systems
- Technical implementation and productive rollout

Result
- Automation of approx. 20% of incoming calls
- Time savings of approx. 6 hours per employee/week
- Relief for the back office team by reducing recurring standard inquiries
- Scalable foundation for further AI-supported automation
LLM Integration API Integration Workflow automation Process Automation Conversational AI
LLM-basiertes KI-Agentensystem & Chatbot-Implementierung - HR-Tech
AI Product & Agent System Consultant
INTERNET OF THINGS (IOT)
March 2025 - December 2025 (9 months)
Hamburg, Germany
Goal
Transformation of a 1:1 coaching approach into a scalable, AI-based product.

Responsibility
Responsible for the conception, architecture, and implementation of an LLM-based agent system, including product logic, dialog structure, and operational integration.

Achievements
- Conception of a structured AI-supported reflection and coaching process
- Development of an LLM-based agent architecture
- Design of prompt logic and workflow orchestration
- Integration of relevant systems and data structures
- Technical implementation and productive launch
- LLM integration via OpenAI API, including prompt engineering and structured agent logic

Result
- Replacement of classic 1:1 coaching interactions with an AI system
- Time savings of approx. 12 hours per week at management level
- Scalable product model instead of manual individual support
- Operationally deployable AI agent system with structured decision logic
Multi-Agent Systems Generative AI Workflow Design LLM Integration Make.com