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Laetitia M.LM

Laetitia M.

Professional Coach & HR Expert

€600/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laetitia

Certified coach and HR expert with 15 years of experience, I operate at the intersection of people, performance, and change.

My career has led me to work in demanding and multicultural environments – from Novartis to Blizzard Entertainment – where I developed comprehensive HR expertise: business partnering, change management, process structuring, performance management.
Concurrently, I founded Namaé Coaching to leverage this experience in individual support. I now work with professionals undergoing career changes or transitions, helping them clarify their projects, build their job search strategy, and regain confidence in their value.

I undertake freelance missions in 4 areas:

  • Professional Transition Coaching– skills assessment, job search support, interview preparation
  • HR & Business Partnering– HR structuring, performance management, employee relations, onboarding
  • Training & Facilitation– design and deployment of training programs, workshop facilitation
  • Change Management– human support for transformations, process harmonization, HRIS deployment

I adapt to any type of mission – short or long, in-person or remote – with the agility of a freelancer and the solidity of senior experience.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Namae Coaching
    Founder • Professional Transition Coach
    CONSULTING AND AUDITS
    January 2021 - Today (5 years and 5 months)
    Rueil-Malmaison, France
    • Job Search Support: Individual support for career change and professional transition – defining professional goals, skills assessment, job search strategy, working on limiting beliefs and self-confidence
    • Application Preparation: Working on application tools (CV, pitch, cover letter) and interview practice for targeted positioning according to each coachee's profile
    • Continuous Improvement: Structuring and regularly evolving coaching tools and methods to ensure service quality
    • Content Creation: Website (Kajabi) and 3-month coaching platform (Notion), 130+ social media posts (Instagram/LinkedIn) raising awareness about employment and career change

    ▸ Clients supported towards new career paths with concrete results in terms of job placement
    ▸ Strong personal brand, engaged audience, structured and operational offer
    Professional Transition Coaching Career Change Support Interview Preparation Personal Development Personal Branding
  • Blizzard Entertainment SAS
    HR Business Partner
    VIDEO GAMES AND ANIMATION
    January 2016 - January 2021 (5 years)
    Versailles, France
    • Proximity Support: Daily partnership with 22 managers (Tech, Localization, Customer Service) – key HR contact in an intercultural context
    • Management & Reporting: Monitoring HR indicators, dashboards, and regular reporting – performance management, talent management, compensation & benefits
    • Employee Relations: Handling sensitive individual cases, health and safety committee, disciplinary and risk prevention processes
    • Change Management: Implementing Workday for Blizzard Europe organization (Onboarding, Core HR, Compensation, Contingent Workers)

    ▸ Simultaneous HR management for 22 managerial areas in a matrix and multicultural environment
    ▸ Successful deployment of Workday HRIS and harmonization of HR processes across Blizzard Europe
    HR Business Partnering Vendor Performance Management Employee Relations Change Management HRIS Implementation
  • Novartis Pharma France & AG
    Process & Change Management Manager → Process & Change Management Consultant
    PHARMACEUTICALS INDUSTRY
    January 2011 - January 2013 (2 years)
    Switzerland
    • Project Management: Harmonization of HR processes for 5 divisions as part of a national HRIS project
    • Training: Design and delivery of 161 hours of training for 2,700 users (France & Nordics, 5 divisions)
    • Documentation: Production of an operational repository of 586 pages deployed across France
    • International Support: Coordination of Nordic project teams for the implementation of a new HRIS and HR SSC

    ▸ 2,700 employees trained and supported in using the new HRIS
    ▸ Process repository adopted as a national standard by all Novartis France divisions
    Change Management HR Project Management Training Design and Delivery HR Process Harmonization Team Management

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Education

  • Master Business Coaching
    International Mozaïk
    2021
  • Master 1 Business Administration & HR
    Advancia, CCI Paris
    2004

Skill set

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